david hughes, I have waited a few hours now without a reply. So will uninstall.

david hughes,
the serial number has too many characters in it.

david hughes, please contact us via email and we will check what the problem is. Thank you.

Gans, Is it possible that your email is full? Maybe you can delete some useless emails and try again. I hope it helps. :-)

Mike, RecoverXData only reads your hard drive and will not damage or write into your hard drive. So if you have lost your data by deletion, emptied recycle bin, lost partition, etc, it's highly recommended to start a scan and check if the important data is still recoverable.
To make it safer, you can install RecoverXData to an external drive or another drive where there's no data lost.
If you have any questions, please feel free to contact us via email. We will try our best to help. :-)

Linda@RecoverXData, The very act of reading a hard drive that is damaged can tip the drive over the edge into complete failure it is irresponsible for you to promise the action of the software cannot damage a hard drive when even just spinning up a failing hard drive can be the final straw that breaks it. Which is why professional recovery software should offer the option to do an error tolerant image of the target drive to a known good drive and then perform the recovery scans on the safe image file and not on the vulnerable aging drive.
TK

Robert Fallona, yep same issue, shame looked good.

Robert Fallona, thank you for your feedback. May I know if this is your first time requesting a license code from your IP address, please? And where are you located?
Please contact us via email and we will help you check what the problem is or help you contact GOTD. Thank you.:-)

Esimvie Osuamkpe, you can download the package from the download button, and in the zip file, you can find a readme file where you can get the link to apply for a license code.
Once you get the license code from your email, you can install RecoverXData from the zip file, and press on Register button to register.

Elaine Romans,

Yes agreed.

To be clear, your comment is generalising and not in relation to the software offered specifically then, is it?

It's correct to say that lost/deleted files cannot be recovered if overwritten, meaning the storage space parts of the file occupied now contain new data. That applies more to conventional hard disks -- with SSDs the more urgent danger is the Trim function, which pre-clears deleted data, preparing storage to again be written to. Files are stored in pieces, as small packets of data rather than one larger, continuous chunk. If most, but not all of the pieces making up a file are recovered, then that file may or may not still be usable. Whether files can be recovered or not is often a matter of luck, but there are many things that influence successful recovery, and strategies to increase your odds of success. Recovering lost files IS NOT hopeless.

The larger the hard disk partition, the more storage locations available, making it less likely lost/deleted files will be overwritten. Windows writes to storage constantly -- having your stuff on a different partition means that Windows will not write to, or overwrite anything on that partition. As soon as you find you've lost something, shutting the device down immediately, using the switch or pulling the plug rather than going through Windows shut down increases the odds nothing will be overwritten. You can then use another copy of Windows to run recovery software, booting to an external drive/USB stick or attaching the drive to another device. You can also use a bootable USB stick to create a backup image of the partition where the files you want to be recovered are located, making sure to include free space in your backup image, and perform recovery based on that. And of course the best strategy is to Always store you stuff in more than one place.

Elaine Romans, May I know if you are having problems using RecoverXData? If yes, please contact us via email and we will help you check whether your data can be recovered.
Thank you. :-)

mike, ...the best strategy is to Always store you stuff in more than one place..... On that point I completely agree. Everything that has to do with my documents is on a 64 MB memory stick.
With the exception of my movies, which are on an external 2Terra SSD.

Gyula Tóth,
what serial number did you use. The one provided has too many characters

Gyula Tóth, Thank you very much for your feedback. :-)

chris hoffman, What I got was good.