Roger G Darnell, Hi Roger, did you already email us? I believe Harvey is already working with you? If not please email likenewpcrepair@gmail.com and we can assist you.

Bob

Roger G Darnell, Hi Roger, sounds like you quit the step 1 portion of the test? If so it will not remove the boot. You can remove manually though as others did the same thing. If you go to Start and then put msconfig in the search/run box it will bring up some tabs. Click on the boot and highlight the likenewpc entry. Click remove and then apply and you will be clean. We will be addressing this issue as three folks have seen this happen. We have instructions not to exit step one but I think we can do some things to fix this issue. If this is not the issue please email us at likenewpcrepair@gmail.com

Bob

Bob Wing, I was able to uncheck the safe mode box in msconfig.exe and my PC booted into Win7 just fine.
Regarding the test, I only clicked on the restart box when the program indicated it was ready, so if I quit the step 1 portion of the test I was unaware of doing so. Also, in the msconfig box, I didn't see anything relating to Likenewpc in/on any of the tabs. So, should I re-run the program? Also, you asked about using the Win7 install disk after clicking on the reboot button. I did that because the PC would not boot to the C drive at all.

Unaperson, We run 12 different scanners and tools to thoroughly repair all problems. It takes longer but the end result is worth the time. We designed it so you only have to be by the disabled or badly infected computer for a short period of time. Start it, do a couple quick tasks, then let it run and clean..... The quick scanners by themselves are ineffective in many ways. We use redundancy to maximize results. It may take longer but its worth it.

Bob

Bob, hahahaha love that
and that's why i keep imaging my hard drives constantly
thanks Bob and keep up the good work

Sitani, we cannot.... we have found that sometimes the security threats disable one scanner or another. In addition the threats change boot, security settings, internet settings etc. that most anti-virus or malware programs do not even address. Also, some of the threats actually disable your scanners and wont let them launch. Our process actually does many different things to actually peel back the layers of obstruction and allow removal of these threats. Its way more complex than it appears. You wont fully understand the power until you have a system that wont boot, has blue/black screens or cannot run programs. It works!

Bob

Sitani, Actually the process is what makes it effective. Also, keep in mind this was developed for those that cannot help themselves technically. To be honest one of the biggest motivators to create this is when I was watching a news report on seniors being bilked for thousands of dollars for computer repairs. I wanted to help stop that!!!! We basically automated known fixes in a step by step process and added advanced recovery methods to thoroughly resolve most problems. The thought was to automate computer repairs to the extent anyone can help themselves and not be taken advantage of.

Bob

Mike, try to boot it up on failsafe state (F8 or F12 etc.), see if you can restore from windows backup from there.

Mike,
"Ran this through the evening - came down this morning, and said ready for stage 2 repairs. Restarted computer as directed"
I also did that and the boot order was "start with CD/DVD"
And the same screens as yesterday; connect to the internet . . .
Afterthat I removed the CD and booted Windows XP: safe mode.
No mention of a reportlog. I found a folder on the C-drive, just a few files.
Restart again and again safe boot.

Yesterday during virusscan I saw some red letters about a virus in WinRAR: maybe yes, maybe no. I should like to read what software was repaired and in what files there were found virusses.

I think that later on I will adapt the boot.ini, as I noticed the time stamp: it was changed.

Hi Bindegal,

Thanks. I was just in the process of trying that, when I saw your response - will let you know if it works or not. Fingers crossed!

Mike, that is not our error message. Please dont do anything and email us at likenewpcrepairs@gmail.com so that we can help you repair. What virus protection did you have? I will have our developer contact you and resolve directly. Sorry for the inconvenience..... I think maybe a bug was removed and impacted the user account. Helping us determine the issue will be greatly appreciated.

Bob

Bob,

Thanks for the response. It's a Windows 7 (64-bit) machine, with SP1. I originally put onto USB - but that was on the machine that had already been running incredibly slowly or even hanging (e.g. for Windows Update). Ironically, I've just bought a new Windows 10 machine, and was getting ready to transfer most of the data off from the old one, so that I could use it as a 'bare bones' alternative for the family.

I already tried going for a system restore, but it's been "restoring files" for over 5 hours, now...

Bob Wing,

Thanks. Have responded to your(?) later message, but will email later today (or from work, tomorrow) as you requested. I only had Microsoft Security Essentials active on the machine; but regularly scan with Malwarebytes Anti-Malware, too.

Mike.

Bob,

Yes, the computer in question is a 64-bit Windows 7 PC (service pack 1). However, I downloaded LikeNewPC onto a USB on that computer, not another - it wasn't quite dead, but VERY slow at times, and sometimes failing to do things like update Windows altogether.

Stage 1 repairs appeared to work without problems. The stage 2 restart allowed it to boot into safe mode, as requested - but after a time, I got the error message. To make things clearer, I've done a (very shaky) video of what I get, and will send you a link for that by email.

Hope this is OK.

Mike.

Bob,

Have sent email as requested. The first time, I had a message delivery failure (I think the email address you gave me yesterday - likenewpcrepairs@gmail.com - was wrong, looking at other messages, so removed the 's'), but think it should have get to you OK, now. I'd be grateful if you would confirm, though, one way or the other.

Mike, Not sure where we left off with this? You were working with Harvey by email... can you update please?

Bob

Bob Wing,

Sorry not to have responded earlier - it's the time difference between us, I think. I posted my last email out to you at 17:56, from my work PC, before going home. However, the reply you sent me (3 minues later) says, I sent it out at 10:56.

I've now responded to your message and the one from Harvey.

Mike.

Daniel, We fix badly infected and disabled computers. When you have one that your about to throw away please use us. Because of the extensive repairs we must do to recover these types of machines we are protecting ourselves with an EULA for those that want to abuse our attempt to help fix broken machines. We do not hide behind the EULA, we just want to ensure people understand the risk. I hope you understand.

Bob

resident goddess44, at that point you just hit start. The whole process is automated. You can read about it in the link located here. http://www.likenewpc.net/howitworks.html

Bob

Mike, Sounds like the bios battery on the motherboard is dead.

Mike, More than likely we may not have the old driver available to allow internet connection. If you can give us the make and model of your computer we can locate and install. We cannot fix the disk as of yet unless it is the c / boot drive.

Bob

John A., Please email us a pic and we can evaluate. Not quite sure what you are seeing. likenewpcrepairs@gmail.com

Bob

jeff, I will have our developer contact you today if you can email us at likenewpcrepair@gmail.com

Bob

jeff, I blew this one.... XP users cannot use the EXE setup due to an older boot method. You must create a bootable cd or usb for xp.

Bob

Bob,

Compatibility mode has the program asking every 30 seconds if my internet is on and threatening to shut down my computer, assuming this isn't the normal behavior. Plus, every time it reaches "pcp_createusb.exe" it quits and I have to reopen the program to restart the compatibility process again. This has happened 4 times.

Bob, same problem on my computer. Click to run it, but it doesn't do anything

Stan, please send an email to likenewpcrepair@gmail.com and we will have our developer work with you. In most cases it is related to your security program. Try turning off and redownloading if you havent.

Bob

Matt, we found a bug on 8.1. Harvey is fixing it now.... will keep advised. We had 8 but not 8.1

Bob Wing,

Thanks, this is appreciated.

Dale, please email likenewpcrepair@gmail.com and we can address. We may not have your driver. Please send make and model of your computer and we will update.

Bob

Matt, No you can create a boot disk or usb and it will boot up any computer. Even 8 & 10 when it is available. We boot in our own environment, that is why we are able to perform low level repairs and can recover data that a non booting system will not allow. We repair boot, missing files, hard disk errors, windows repair etc. in step 1. It does not boot into your OS until step 2.

Bob

Bob Wing,

Thank you, I apparently misunderstood some of the other conversations.

Mr_Mike, You will be provide a free usage anytime you use it.

Bob,
a SIS 900 Based PCI Fast Ethernet Adapter in a Asus laptop A2h
http://www.asus.com/support/Download/3/28/0/2/17/

Ootje, Yep... thank you... that one was hard to find. We will update.

Bob

larry,
did your PC boot from HD or cd?
During the boot of the PC, often you can choose how to boot(Esc/F11/F7 .. ..): choose CD/DVD
Or in the BIOS you can change the boot-order.

Sheila, Oops. I should have said I have Windows 10 64 bit.

Sheila, Not sure your question was answered... Maybe I am not seeing something? If you are trying to run xp from the run now option it will not. The screen before the run now says if your using XP you must create a cd/usb boot disk. The reason is we cannot control the xp reboot as that feature was not in XP..... I think we need to ensure folks see that. You are one of three or four with the same observance. I think we will change the download to automatically say cannot run this feature for xp.

Bob

Bob Wing, If you are still reading, I added that I am running Windows 10 and I've tried many times but only get the window that pops up - xp, etc. coming soon. SO, like others, it does NOT work for me.

Sheila, We have not released windows 10. My apologies for not catching that. Check back in 3 months. Sorry

Bob

Update: BitDefender also blocks the download to USB as the site has been flagged for being infected with malware. This is a major concern that needs to be addressed by the developer as most security conscious users will not turn off their AV software to download a file.

SilverDragonSys, This is concerning as we are digitally signed and on all major sites "white lists" They should not block us. Some anti-virus/malware programs block all exe files. My hope is that its that and you can just disable prior to download. Until we get a little more household recognition we will have to continually go back to those suppliers to let them know we mean no harm.

Bob

Bob Wing, I have downloaded hundreds of exe files with BitDefender running and had no problems, so it is not the exe file itself that is causing the red flag from my AV software. As I stated in my OP, the problem is that BitDefender has flagged your site as containing malware. Hopefully after you contact them and they re-review your site the flag will be lifted. I would really like to try this program of yours but will hold off for awhile until this security issue is addressed and resolved.

SilverDragonSys, No they have us on the global white list.... we will keep checking. Not sure why you are seeing that.

Harry, Soon..... we are scheduled to release that and EFI boot stuff in the next few months.

Bob

Mishak, Put it an a CD with the driver of the network at hand.
Maybe then it works.

Ootje, We have 98% of all drivers but a few are still escaping us for internet connection. Are you saying you couldnt connect to the internet or that it would not begin the download? If your having download problems your security programs or firewall may be blocking please disable and try. Also, please give us complete description of your problem and where you are experiencing problems. We will have someone talk with you and figure it out. Please email www.likenewpcrepairs@gmail.com and we will help!

Bob

Jacob, We have had over 210 runs and only a handful of problems not related to security or messaging. Please email us the errors you have experienced on 7 and Vista so that we may address. It would be greatly appreciated. likenewpcrepairs@gmail.com

Bob Wing,
I could easily download the whole package.
But on the laptop your Win7 PE SE did not have that drivers.
Also not another driver of a USB-Ethernet (Eminent EM1010 Rev.2)
These driver I could download from the net with another PC and could also installed it. After that LikeNEWPC could go to work.
Could you also build a LikeNEWPC on a WinXP PE?
Then you can use the drivers on that machine.
Also some PC cannot work with Win7, because of the obsolete drivers for Win7.

David, we do not install so simply delete the folder from the c drive.

Bob

Bob, Yes they can be saved or copied, but it is difficult to find the files, usually buried several directories deep, in different ways for different browsers. And, difficult to put them back. Difficult only in finding and navigating so many directories deep.

Just want to correct myself. I did not mean just "Older Computers" I should have said disabled computers old and new or computers that are just still working but running slow, spyware, malware etc slowing them down.

Chip12414, Sounds like the download was restricted. Try disabling your firewall and antivirus programs and it should not be inhibited.

Bob

marie, you can use this anytime.

Bob

unruly, The usb/cd boot creates its own boot environment. That is how we repair low level issues on non starting computers. Once you create the boot cd/usb it will work on all OS's. Currently we have XP, Vista and Win7 with 8 and 10 coming soon. Be advised you MUST use the boot cd/usb for XP computers.

Bob

kc4cop, thank you.... we are trying.

Bob

Bob,
Just one.
I kinda like the idea of fixing a PC(or an OS) online.
Still... why not offer manual solutions too?
I'd like to see a windows PE with both online and offline tools.If more tools were added we could enjoy the best of both worlds.
Does your Winpe support UEFI boot too?

StrayCat, we do have more goodies in the oven..... stay tuned!

Bob

Tracy, No... it is designed to fix disabled, slow and badly infected computers that were NOT backed up. We boot in our own environment and can recover your stuff in many situations where the other cannot. Give it a try!!! We believe we can fix about 80% of all true NON failure hardware related issues.

Bob

unruly, Here are your answers:

1) Yes just create a boot cd/usb and it will boot up and run on all operating systems we support.
2) The disk uses its own boot environment and does not need your os until the second step of our process.
3) The disk can be used on all OS.... The download now and run on this computer is the exe and can be run on all os except XP. XP must be ran with boot usb/cd due to restrictions.
4) It is not designed to fix attached peripherals at this time.
5) You can wait as long as you wish to download and install.

Paypal is our payment gateway.

Bob

Jay, thank you.... it does work. Please report back so we can track how we are doing.

Bob

Richard, no it's for Windows only and does low level system calls so you cannot run on a virtual machine. It was designed for stand alone average user PCs

Bob

Moriss, Actually its because of programs like that, turbo and fix me this and that, that we decided to make payment optional. The junkware that has been distributed in the past has really clouded the market. Thats why we are trying to position ourselves as the Only company that fixes disabled, badly infected and slow windows computers. We needed to get away from the junk. Our claim is legitimate, I personally have never seen a program that does what we can do. Try it!!! I think you may see the value.

Bob

Martin, even in less than 10 minutes ;) [system partition 24 GB]

Martin, We fix disabled, badly infected and severely slow windows computers. The Aomei wont even run on our typical customers machines. We are not a registry cleaner or speed increase product, we are a complete computer repair product with low level repairs and system recovery.

Bob

Sandra, we do not touch any legitimate programs. Mostly we address know pups and conflicting anti-virus products.

Bob

Bebop, isn't cheaper to put new hardware or replace your old computer than repairing corrupted hard drives or glitchy mother boards and memory. The computers are very cheap these days and they are outdated very soon. Repairing old computers is a dumb idea.

Bob,

Will this software be made available here again as a giveaway when the version for Windows 8, 8.1 and 10 is released? I was quite disappointed to learn that this version won't run on my Win 8.1 laptop, which is my main workhorse and starting to slow down due to a number of issues I'm sure your software would resolve.

I must say that I'm skeptical about "do-everything" software "cleaners" that have shown in the past to really foul up computers with a wide diversity of apps and programs installed. Monkeying around with DLLs and the like can really mess things up in a delicate OS like Windows (regardless of the version). This is especially true when Microsoft routinely deploys updates that sometimes total hundreds of megabytes in the course of just one month, which makes it understandable why it would take some time to develop a software such as yours which will perform "as advertised."

I look forward to the release of versions that are compatible with more recent releases of Windows, and wish to thank you in advance for same.

Don Hill, yes... we will ask the folks at giveawayoftheday if they will let us do this for our 8 & 10 release.

Bob

Winston, well.... I actually am the guy that invented automated hard disk testing while at Xebec and have a couple patents. I am sorry to say that unless you have a servowriter you cannot fix 98% of the clickers. Some of the unrecognized and missing partitions etc we are fixing in LikeNEWPC but only on the boot drive. We may look at helping repair externals in the future. Thank you for the comment....

Bob

ric, We do not disable any software. We do remove conflicting anti-virus and pups. This does not wipe anything.... its more surgical to fix known issues.

Bob

tommo, Will do.... Yes it does a lengthy download to run over 12 different scanners and tools. It is very thorough and fixes many problems. Its takes a while to run but is automated with very little user interaction. Essentially it was designed to start and walk away from. Once it completes though you will be amazed in the speed increases etc.

Bob