Giveaway of the Day Forums

1. 

   cirus
   Member

   Hello,

   I installed G-Recorder Professional 2.2.5 which was available as GOTD on 15 October 2010. Worked fine on 15 October 2010.

   When I ran the software the following working day (18 October 2010) I got a message saying

   this key has already been registered using a different Skype ID

   , and saying that the license key is invalid. I copied and re-entered the license key that was displayed and I got:

   The key supplied is invalid. Make sure you have appropriate G-Recorder edition, there are Standard and Pro.

   
   Since then I've been getting this message every time I run G-Recorder.

   It seems that the G-Recorder Pro setup file was updated and that re-downloading the archive and re-installing the software was suggested here.

   How can I solve this issue (as the giveaway was no longer available for download when I ran into this problem) ?

   Thanks.

   Posted 13 years ago #
2. 

   Whiterabbit-uk
   Games Guru

   All I can suggest is that you contact the developer and explain what's happened. I've done this and the developer I contacted was brilliant. They gave me a new registration code; however this approach may not work, but it's worth a try.

   W.R.

   Posted 13 years ago #
3. 

   cirus
   Member

   Hi,

   Thanks for your reply. What do you mean by

   All I can suggest is that you contact the developer...

   and

   I've done this and the developer I contacted was brilliant.

   ?
   Do you mean to say that I should email them my problem posted above at g-recorder@im-history.com ?

   Regards.

   Posted 13 years ago #
4. 

   Whiterabbit-uk
   Games Guru

   Yes. Not all developers will respond, but of those that do you may find them keen to help. As I said you may get a new key that works out of it. There's no harm in trying.

   I can't think of any other way because the giveaway has long passed. I hope you are successful in your quest to get this problem sorted.

   There is actualy another solution, but I don't think you'd like it.

   I've found lots of giveaways that I found really useful, so, to be able to get updates I've purchased a licence. If you think that this software is invaluable to yourself maybe that's the option you should consider. (Just a suggestion though)

   You could even say to the developer that you really like the software and was really disappointed that your giveaway registration didn't work, but that you cannot afford to buy a licence at this time.

   I've tried the above tactic with a couple of software titles that I wanted and was given them free. Others offered a decent discount and others just ignored me. :)

   W.R.

   Posted 13 years ago #
5. 

   cirus
   Member

   Ok, thanks for your advice.

   Will contact them and see what happens. I'll be hoping that at best I might get a new registration code. Will post any outcome here.

   Thanks again. Have a nice day.

   Regards.

   Posted 13 years ago #
6. 

   cirus
   Member

   Problem solved! They've given me a new license key.

   Thanks again.

   Posted 13 years ago #

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