TECH SUPPORT PLEASE! VIDEOGET With everything on default settings, only audio no video on playback. Started with Windows Media Player, switched all video to WinAmp, same problem there. What are you guys doing that I’m not? Thanks Meta
VIDEOGET TECH SUPPORT AUDIO ONLY NO VIDEO
(5 posts) (5 voices)-
If you are using default settings, then I'm presuming you have set the output to ".avi" - Recently, large amounts of Windows users have discovered they haven't the codec required to run this format. Although downloadable, much easier workarounds exist.
I advise you put the "Output Format" to either WMV or MPEG (Format 1 and 2 - Try both.)
If this works, good, no more problems. If not, download this program. VLC Player - It plays 99% of Codecs, after installing. Open each attempted file, i.e. avi, wmv, mpeg2, mpeg1 (In that order.)
If your still having problems, please post again outlining the errors that occured.
Posted 17 years ago # -
Trying to work out what you need to play/hear a media file?
Posted 17 years ago # -
slblay
MemberHi! Mmy first post here so apologise for errors!
Yes, VideoGet a good, useful download - I too experienced this problem, .AVI file type has audio no video when played with Windows MediaPlayer 10 (using Windows XP Pro SP2, Internet Explorer 6). I believe I got a meassage saying "error - no codec". File type .WMV on same download worked fine.
Read all the comments/reviews, checked Nuclear Coffee website for help, found nothing there. Thought about downloading DivX or VLC player etc as per comments. I decided to investigate with GSpot - it reported (video) Xvid ISO MPEG-4 CODEC was not installed.
So I went to xvid.org, found it (Xvid for Windows, Koepi's media ... 628KB) and installed it (somewhere it said follow the instructions, but I couldn't find any!). But, it still wouldn't play! Windows Media Player said something different now, like "Error downloading codec". I tried turning off my firewall, tried following WMP Web Help, took me to the same codec! Figured I just wasn't installing the codec right. I now have a program folder called "Xvid" with 14 entries, who knows what the actual codec is, or where it is! - I'm new at this!
Well, I sort of gave up, rebooted my computer, and did a scheduled "Windows Update". Just for the fun of it, I re-ran GSpot - now it says "Codec(s) are installed"! With my firewall still turned off, I opened up VideoGet, said a prayer and hit the "play arrow" in the right column on one of the .AVI files ... here we go! ... sorry - still get "Error downloading codec". Thought I may have had it!
While I appreciate this is not actually a VideoGet developer problem, I do think they would do themselves a lot of good putting instructions on their website on making this work. A lot of potential customers will use the default file type .AVI and be playing on Windows Media Player. It will lose a lot of sales, cause frustration and waste time all round of this isn;t sorted, in my opinion.
I won't give up trying, but most other people I think would. I hoped I had a process that worked and the developer could refine and publish. Sorry I'm not there yet! Any ideas? I think the clue might be that indeed, now GSpot at least says the "Codec(s) are installed", we're almost there!
Thanks, Steve
Posted 17 years ago # -
Anonymous
UnregisteredFor codecs, I do download a lot of video clips and sound clips I have in my favourites this site.
My main codec installation is ACE Mega CodecS Pack 6.03 - Professional Edition
I user the hyper edition, I just uncheck real media codec and quicktime codec as they cause problems with my real player and quicktime player.
http://www.free-codecs.com/download/ACE_Mega_CoDecS_Pack.htm direct link.
I have yet to come across a video or music file that won't play.
Posted 17 years ago #
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