Giveaway of the Day Forums

1. 

   mikiem2
   Moderator

   tomshardware[.]com/peripherals/printers/windows-update-renames-every-installed-printer-hp-laserjet-ultra-m106-changes-icons-and-forces-install-of-hp-smart-app

   This is *possibly* caused by a bad update HP uploaded to Windows Update servers. There's not a lot of info, but it apparently started last week. Reports say that all the printer icons in Control Panel -> Devices and Printers are switched to HP printers and the HP app is installed, whether there are any printers installed or connected or not. I haven't seen anything about whether non-HP printers continue to work properly otherwise. It would probably be a good idea to make sure that Windows Update checking for drivers is turned off -- Settings -> System -> About -> Advanced system settings -> Hardware tab -> Device Installation Settings.

   Note that when you turn off driver updates it *may not* mean anything -- with it off Windows still has the annoying habit of replacing AMD graphics drivers with a crippled version -- but in this case it *might* help.

   Posted 4 months ago #
2. 

   mikiem2
   Moderator

   neowin[.]net/news/microsoft-confirms-weird-printing-issues-and-uncalled-hp-smart-app-installations-on-windows/

   bleepingcomputer[.]com/news/microsoft/microsoft-confirms-windows-bug-renames-printers-to-hp-laserjet-m101-m106/

   A bit more info -- Microsoft says the culprit is Windows Store -- but still no cure.

   Posted 4 months ago #
3. 

   mikiem2
   Moderator

   neowin[.]net/news/kb5034510-microsoft-printer-metadata-troubleshooter-tool-fixes-the-recent-printer-bug/

   Microsoft finally has a fix for the recently discovered printer bug. Systems affected by the problem were installing the HP Smart app without permission (even if paired with printers from other manufacturers), renaming existing printers to LaserJet M101-M106, changing icons, and showing the "No tasks are available for this page" error when clicking on a printer.

   To mitigate the issue, Microsoft published KB5034510 with the Microsoft Printer Metadata Troubleshooter Tool. It can help users and IT admins fix the bug and get rid of the symptoms described above. Microsoft says running the utility will restore the correct printer metadata (names, icons, and more), remove the incorrect HP LaserJet M101-M106 printer, and uninstall the HP Smart app (if incorrect metadata is present).

   You can download the troubleshooter from the Microsoft Download Center

   Posted 4 months ago #

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