I have downloaded free games from this site for quite some time, have enjoyed the games. I am now having problems, it shows downloaded, it shows activated, but I can't find the game anywhere; I even unlocked my firewall for a bit just to see if that was the deal. I have Windows 7, which is what most of the games require, but like I said i've never had problems before, and all of a sudden i do. Any suggestions would be helpful.
Not there...
(4 posts) (3 voices)-
ChrisS
AdministratorYour anti-virus probably prevented the program from installing.
Try
a) either disabling the anti-virus and installing the program; or
b) booting in "safe mode with networking", install the program, reboot normallyIf you're running Kaspersky then you'll have to opt for option b (or re-boot with KIS disabled), if you're running another anti-virus then try option a.
Kaspersky has had the problem for quite a while, it's a recent problem for some other security programs.
Posted 8 years ago # -
mikiem2
ModeratorI don't understand why I need to do that, because I've never had to do that before
Anti-virus software updates VERY frequently. Might not ever have to do it again, or maybe it's something that will stick for a while. The people who make anti-virus apps tend to error on the side of caution, so if someone else reports possible malware, they'll update their files to block it rather than taking a chance on customers getting infected while they take the time to check it out. Problem is they don't always go back to take a 2nd look, & remove whatever when there's no cause for alarm.
Posted 8 years ago #
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