Giveaway of the Day Forums

1. 

   KaerynMon
   Member

   I downloaded this program during its giveaway period. I tried it on my laptop first and loved it - it runs much faster now. Since it worked so well on my laptop I ran over to the desktop to download it there before the giveaway period ended. I installed it there and it didn't appear to have any problems.

   Now, a couple days later, I'm trying to start up my desktop and it freezes on the welcome screen for Windows XP. To be more precise, it just doesn't get past that screen. It's not quite frozen, as the mouse still moves. I've left it there for half an hour and it still can't get past it.

   Premium Booster was the only program I ran on that day - I had to start up the computer to even download it, and shut it down when I was finished.

   Does anyone have any idea how I might be able to fix my desktop system? I've tried running it on the "last known working conditions" as well as in safe mode - neither have worked. They both freeze up on that same welcome screen.

   Posted 17 years ago #
2. 

   BillW50
   Member

   This is why it is so important to download ERUNT (it's free). As when Windows won't boot (even in safe mode) you can still fix it with ERUNT.

   Do you have a second OS or a bootable CD like a Windows XP install disk that you can access the hard drive in a command prompt or something? If so, just rename the folder where Premium Booster lives. Then when it is up and running, rename the folder back and uninstall it if you want to get rid of it.

   If you don't have a bootable CD, BartPE is free and does a wonderful job for an unbootable OS. I believe everyone should have a copy of it. And you can make one from your laptop if you are stuck (if your laptop can burn a CD that is).

   Posted 17 years ago #
3. 

   KaerynMon
   Member

   I only have one OS on that computer - but I do have the Windows XP Pro install disk for that computer - it's a different version from the one on my laptop if that matters (my laptop has the media center edition). I can't get the desktop to boot from that disk though. I changed the BIOS settings so that it would boot from the CD-ROM drive first - either that didn't work or it just freezes that way too.
   I tried making a CD with BartPE from the old install disk, but since that disk was before SP1, BartPE won't function for it.
   Any other ideas on something I might be able to do here or on what I might be doing wrong?

   Posted 17 years ago #
4. 

   BillW50
   Member

   Hi KaerynMon! No you are not doing anything wrong from what I can see. Just that many available options are running really low for you. Are you sure you can't get in there under safe mode? If not, how about safe mode command prompt (or whatever they call it)? If that one works, report back ok? Do you know how to use DOS commands? Like rename, CD, etc? If you can get it into command prompt, to quit type "exit" and hit the enter key. Although if I am remembering wrong, use CTRL-ALT-DEL and you should be able to shut down from there.

   Posted 17 years ago #

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