Giveaway of the Day Forums

1. 

   Anairb
   Member

   I am a long-time and very grateful user of GAOTD, have found many good new programmes and have EVEN gone on to buy the full version in several cases. I have made comments frequently. Recently, however, I have on two occasions downloaded programmes, only to be told that the Setup file was corrupt, and that I should contact the seller. I have on each occasion, deleted all the files - zip and extracted - and tried again. I have a fast and stable connection (69mbs download, 18mbs upload on average), so that can't be the problem. Win 7 64bit. Neither programme mentioned that this would be a problem.
   On both occasions I have posted a comment asking what I could do, hoping that the seller would come back to me. On both occasions these comments remained 'Waiting for moderation', and were finally never posted. This week I had the problem with the AthTek DigiBand give-away. Once again my post was marked 'Waiting for moderation'. So I did another, shorter query post. This too was rejected.
   I don't quite understand the problem here? Has anyone else had similar troubles?

   Posted 9 years ago #
2. 

   ChrisS
   Administrator

   The "setup is corrupt" error now typically points to an issue where your security software sees the wrapper that GOTD uses as a threat and quarantines some files. The unzipped setup folder then becomes incomplete or corrupt.

   If you're using Kaspersky then the only known workaround is to boot in safe mode with networking, install the program, and reboot normally.

   If you're using another security program, you can try setting exclusions or temporarily disable the security software.

   FWIW - if you're using Kaspersky then you might open a trouble ticket with Kaspersky and give them more impetus to fix the problem. See this thread for information - Corrupt files

   Posted 9 years ago #
3. 

   Whiterabbit-uk
   Games Guru

   Chris's suggestion is probably the correct workaround, however, if that doesn't work, check the FAQ's thread over in the game discussion sticky section. There are other suggestions you can try.

   Posted 9 years ago #

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