Richard Hind,
Did you try a "Fresh New Installation" on your OS?
1. uninstall current version of VideoProc 3.9
2. Download a FREE software program called >>> Everything 1.4.1.1005 (you can get it at voidtools dot com)
3. Using Everything, do a search on your hd/ssd for VideoProc. There should be 5 leftover folders that should be present. Delete them all. No need to look in the registry for anything to delete there. Reboot PC. Done.
4. Lastly, install the new version of VideoProc 4.1 and follow instructions to register it. (easy to do)

Richard Hind,
Or boot into "Safe Mode with Networking" and then try installing. Maybe something running in the background is preventing you from installing it fully, as you pointed out. Booting into safe mode with networking should avoid any issues. Try this method first before trying my previous post above.

Robert, Thank you for your suggestions. I recently been thinking of resetting my PC, and this has made up my mind. My son had a similar issue with another program when installing. So it looks a reset is necessary. I have also collected far too many unused programs. Many thanks.

Yeah- same here. In my 15” laptop- I’m not able to see the buttons at the bottom of the window.

Which make the program useless to me.

Uninstalled- sorry.

Raju Patil,

The setting for automatically checking for updates/upgrades cannot be unchecked. It was the same for the previous v3.9 when offered here.

No doubt this is intentional for the Giveaway edition. If you accept an update, then your "lifetime" registration is over -- so simply endure it as a condition of this free "lifetime" offer and do not accept the "update", or else buy a license!

Today I initially tried to see what would happen if I allowed it to check for an update as sometimes it works for certain titles on a Giveaway day; but it simply went to the following page for either downloading a "Free Trial" or for an offer to buy at a discount:

https://www.videoproc.com/upgrade/free-update-pc.htm?old-gv&ttsoft=vpwin-3.9-upui-gvtime-setup-gotd201015

I am also getting the same response.

Danielle,
Looks like I'd copied and pasted the mac code instead of the Windows code from the registration details (doh!!)
Give it a retry with the appropriate code as this registered it fine without the 222 error message.
Hope it works OK for you.

Neil W

Keld Mortensen, Delete everything related - re boot. install - reboot then activate.
Worked for me.

Keld Mortensen, I had the same error message but it turned out to be an ID 10 T input error - I was trying to paste the Mac registration code into my Windows 10 computer!
P.

Keld Mortensen, I got the same error....I was using a mac registration code rather than windows. Both are in the 'license code readme'.

Jim Watson, I had made the same mistake

Keld Mortensen,

Actually, we provide you both Windows and Mac version license codes. Please activate license code according to your system.

Keld Mortensen,

Actually, we provide you both Windows and Mac version license codes. Please activate license code according to your system.

MOV, subtitle files are just text files with timings in them, so if you adjust the video, the subtitles will be out of sync. It would be very time consuming to amend that file manually for every subtitle.

Subs or captioning may be present in different types of video streams. DVD & Blu-ray subs are like audio a separate file that's combined with the video. Streaming services and cable also use a separate subtitle or captioning stream alongside video and audio streams -- they may use their own proprietary format. DVDs may also have captioning embedded in the video itself, but it cannot make it to a TV so the TV can decode it over HDMI -- however, traditional captioning can be included in digital over the air broadcast streams.

With few exceptions, e.g. some versions of Nero Recode when used with DVDs, subtitles &/or captions need to be treated separately whenever you're not using/viewing the original video stream that includes audio & subs, e.g. with re-encoded or converted video files. There are tools, e.g. ccextractor, to extract embedded captions to a specially formatted .srt text files, and there are tools, e.g. Subtitle Edit, to OCR DVD & Blu-ray graphics-based subs to .srt files. Methods & tools for streaming, cable, & satellite video varies according to the source & the tools you use to download or capture these usually DRMed streams.

Once you have an .srt file, the easiest way to view subs is to store that file next to the video file, using the same name for each -- very many players, including OEM players on cell phones, can then display those subs. Video converters can also often import .srt files, but any advantage is dubious -- as a separate file you can turn sub display on/off, and usually have control over how it's displayed, e.g. font, size, shading etc. Note: there are apps or tools to adjust subtitle timing *if* needed, modifying the .srt file.

Mike, Thank You for the response. Between you and Chris sub's seem to be quite involved and not a simple thing to keep synced. Are you aware of any all-in-one video editors that do because the stand-alone sub editors as mentioned by you, and as Chris said "very time consuming"

Chris, Thank You for the response I mentioned you in my response to Mike

András Bárd,

You will get both both Windows and Mac license codes after you download the file in the giveaway page.

Please register license code, based on your computer OS.

András Bárd,
Me also
Which is why I had to to a reboot after installing (Which also showed an error whilst doing so.)
THEN i had no problem.

Digiarty Support Team, I also get an error code: 221

It asks for my eMail, but when I clicked on "Get free code" at the gotd.htm link , it just D/Ls the text file 'License Code.txt" with the key, but I am never asked for an eMail address?

Nick B,

VideoProc is virus-free software under Windows/Mac. Your firewall may block the register process. Please add VideoProc as trusted program or close your firewall.

Nick B,

For the licensed email, please input your valid email. Therefore, we can provide the possible tech support when you need.

John H, what about slow down or speed up video playback function?

J.Barry, I had no problem installing over version 3.9 on W7 64-bit. I also have their older product WinX HD Video Converter Deluxe. I use it all the time and did purchase the multiple license. The tech support is also great.