UPDATE: I have had a frustrating time trying to make the 'support team' understand that their software doesn't work for the new Kindle files and software. They are stuck a couple of generations back.

=======================================================================================

"We want to help you solve your problem, but it seems you do not want to.​​"

​Untrue. It is clear to me that when it comes to Kindle books you don't know what you are talking about. All of your 'advice' refers to old versions of Kindle - the new version is a massive rewrite of the software. You keep referring to commands which the new software does not implement, and to files which are no longer in use.

If you want to continue with your software, you will need a modern computer with Windows 10, 64 bit.

There is no way I would let anyone into my computer remotely. Programs such as "TeamViewer" are intended for local use on intranets. It is highly improper to suggest their use over the web. And you would have a massive liability if you did do this.

Go back and study the new Kindle system. You are out of date - your software cannot process the new Kindle files.

Would you please forward the registration code as I had to contact Epubor for instructions on how to download the app.

Many thanks

An error about my Windows 10. Refusing to even OPEN never mind putting in details

Read Read me. It is written there that ""IMPORTANT: please note that due to the Themida wrapper usage your installation might be blocked by your antivirus (AVG, Avast or Kaspersky)!"

I can't believe this is even legal. Stripping books of their DRM is stealing and opens up the way to piracy. This absolutely disgusts me and as an author I'm furious that this came up on my search engine.

I tried many times to download it but could not.

I tried 3 times to install it but could not.
First window says it is installing
Second window says its activated
But it is not on my computer Win 10 64bit

The program seems to work ok with Kindle files but not at all with Kobo. Yes, it seems to remove the DRM, but it does not then convert it to a PDF. I tested with three or four books I purchased for my Kobo device. I was ready to purchase via the special offer, but maybe/likely not now.

Very pleased to get this. I only had it on a dead laptop.

I *WISH* that there could be 2 sections for comments: 1 section ONLY for download + installation issues, and another section ONLY for reviews of the software program itself -- how it performs, are the graphics nice, does it easily solve a problem, is it fun to play, etc. Thanks.

Requested a link be sent to my email but it never arrived. I don't do social media so I tried the email link again - still no link. Never had this problem before....

I love this program! Perfect for converting epub files into mobi for my Kindle. Also like how you can download covers. Thanks for this giveaway!

Has anyone had experience in translating an ebook or pdf file to another language? Any advice on how (the steps) to do that with this tool (or other) would be greatly appreciated

Follow directions to register, get code "xyzlxj@gmail.com", use the email that sent code as directed, get the following error message:

The registration code is not compatible with your license email.

So, what is wrong here? Have I just wasted my time? Is this program worth wasting more time?

Something seems to be wrong here.
Three times I've entered and posted my particulars
for the free licence but receive no response.

I was wondering if this program will take a word docx. and change it to the readers also ? So that i can sell a book on all of the readers sites.
Thank you very much for the info. Do not want to have to change it one at a time if it is possible.

downloaded files, ran setup; without even beginning installation, window with "activating" message and then immediately afterwards "successfully activated"
window appears; no installation.
put setup on firewall and avast antivirus exception list.
System: Win 7 Home Basic, 4Gb Ram, 64bit

Hmmm... My regcode was sent as copy to this mail address too: xyzlxj@gmail.com
I hope this not an illegal mail address...

eCoreCmd.exe has stopped working

The program installed successfully, but I am unable to remove DRM from a Kobo book. I am able to add the book, and the program recognizes that the file is protected by Kobo DRM, but give me an error message stating: "Unknow error, Dear User, your book is protected by a kind of DRM we do not support". I can't find anything on the Epubor website that addresses this problem, although the website states that by default Kobo desktop stores purchased files as KEPUB format, while my book has an .epub extension. I can read the book in Kobo desktop (Windows) without a problem. Any advice on how to make this work?

Received the download mail OK but tried a few times and not received the activation mail.

I have a questions for Iris. Will Epubor remove the DRM from Kindle Fire books? Or will it only remove DRM from eInk or books downloaded directly to a computer? Thanks so much for your help.

I have entered my email 3 times and still do not the license code. Been trying for the last hour. I even tried a different email address.

How long do potential users have to use this Special Offer: Upgrade Lifetime License Just $20.00 (60% OFF on $49.99) ???

Unfortunately it won't install on Windows XP x64, asks for SP3, however I thought the previous time it was offered it had been OK, unfortunately had to do a reinstall recently so lost that version. Remember it working very well, though.

I have kindle on PC and phone...

what is the purpose of removing kindle formatting?

One of the kindle books I purchased was not formatted and
I can't read it... the type is way tooooooo tiny or i have to zoom
and it's hard to read that way, too

Is there any way to decrypt books obtained via Overdrive or libraries?

I downloaded, installed, and received a registration key via e-mail. However, I don't see anywhere to put it. (Perhaps it comes already registered?) How can I tell if my copy is registered? Thanks.

I've been using Epubor in its various forms for a few years now. Assuming nothing goes awry with this installation, I am going to finally spring for a lifetime copy - it's that good. I use Epubor to strip the DRM, and then either it or Calibre to convert to my preferred format (mobi). Then I use Calibre as the Library and transfer the books to/from my E-reader. I don't have to worry about losing my books if (when) my e-reader or battery fails - they are safe, DRM free, and can be transferred to a new E-reader. I wish someone would do the same DRM removal for magazines, but apparently Zinio has those locked up, which means I simply don't buy e-zines. I see there's an "ALL" version in addition to the "Ultimate" version with which I am familiar. Can you tell me the difference twixt the two, please? Thank you for a great product, and thank you GAOTD for hosting this.

Keep getting the 'installer integrity failed' notice, I have downloaded twice but the same thing, so a program you can't install is a useless program...

I have been running this but version 3.08 for not quite a year. It did not work for Kindle e-books at first simply because the Kindle version on my computer would not allow it. After investigating, I had to reinstall the Kindle book version 1.17 on my computer as the Kindle updates no longer would allow the conversion. My current copy of Ultimate is 3.08 and I have a life-time license. So thanks for this offer, but I think I will keep with the 3.8 license and everytime I open Kindle, I refuse the update. Just wanted to pass this along. Now if this 3.9 works with the most recent Kindle app installed on your computer, that would be great news.

i clicked the license request page three times over the past three hours. Each time, the page says "Epubor Ultimate Download URL, License has sent to your email, please check!", but no license has been sent to my Gmail inbox or spam filter yet.

How does the 1 year licence work in this case. Does it just stop working and you have to purchase, or does it still work but you can't get upgrades?

press the redeem button and said code sent to my email but actually nothing...try twice but in vain.

I register successfully but can not convert epub to pdf. It recommends to use the online version to convert. Why ?

Calibre is the best and is always free : https://calibre-ebook.com/

I already have this. I find it really useful, it does the job well as I use it to convert Kindle downloads to use on a Kobo ereader

Just registered and registration said that it was not compatible with this version. ?