Me too!

Math is wrong, an additional 4 months (6-2)

Jerry, I had the same problem a few days ago. I disabled all antivirus and malware and it said "activated", BUT There Was Nothing Installed.?!??!? I tried 3 times. Never had a prob before.

Bebop17,

C:\Users\Jim\AppData\Local\Temp\3VNdeVvC.msi.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator.

Bebop17, I don't know how to contact the right People, but maybe you might know who to write everything you just typed. Everything you wrote is useful. Please include that after Downloading the Zip File, Click "Properties" of the Zip File, then place a Checkmark in the Box that reads "Unblock." Only after then "Run as Administrator." Then install the Program after you have done that. Could you send this infformation to the right People? If you can or know whom to Contact, please let me know also. I would like to send them the same information!

David Wellman, It's a text file. No unblocking or running involved.

Jim Jones, the "part" at the end of the filename means the file is incomplete. It should just end with "msi" which stands for Microsoft Installer. Your download probably got aborted somehow. Try downloading it again.

Bebop17, Yes, I know what a .part file is. I have tried repeatedly to download this and it aborts every time, at different positions in the file.

> Your download probably got aborted somehow.

Yes, constant reports of server problems.

David Wellman, checking off "Unblock" in File Properties and choosing "Run as Administrator" are both good suggestions. Because of my setup I don't run into either of those issues so I didn't think of them.

As for getting the info to the right people, I would hope the site administrators read these comments. If you want to take it further, you could use the Contact page or Forums. There are links to both in the footer.

Jim Jones, I'm not a mind reader. Your comment was addressed to me, in reply to my comment about how to deal with installation and registration problems, so I offered help. Perhaps next time you could explain the point of your comment at the time you make it instead of simply cutting and pasting the same error message, with zero context, into two different comments.

Ted, To be fair, this is an unusual way to do this. The 'description of the process' implies that the developer is not an English speaker. A heads up that the file is a text file would be useful, since users here would hardly expect that to be the only thing in the zip file.

Jim Jones, to be fair, there IS a heads up. In bold, at the top of the page, it says "The download archive doesn't include the installer, please refer to the readme file for the Giveaway process!"

MikeR, you should reread your last sentence, I don't think you are saying what you wanted to say

DM, I have had no problems

val wilton, eerrrr, this is exactly what the message at the end of the offer says : "Please note: The software includes a 6-months license and comes with free technical support and updates. The download archive doesn't include the installer, please refer to the readme file for the Giveaway process!"

CJ Cotter, Emsisoft is the best.

Robert,

I'll add a quick 'I agree' to this. I've used a dozen or so programs over the years from GAotD, and I've never had a problem with an install. Read the instructions, by and large everything works like it's supposed to.

Robert, Yes when all else fails READ THE INSTRUCTIONS!

Robert, Well said ;)

Preceyese Seyeght, I had similar internet connection issues with an earlier offering of this program......it installs easily & probably does a good job but I don't need Internet protection if it won't let me access the Internet

donald, so tell us what do you think of this software?

i started using pc since sep 1999, but i didn't involve GOTD.
until 2005 jul, i was on notebook in XP os.
years later, i came to know GOTD, free s/w to dl.
that times, s/w from GOTD, easy to dl & install.
the s/w got help menu to refer.
just try out here & there, normally not much issue.
i didn't know even has forum to follow up.
as years went, as i did not upgrade os & IE browser.
then i dropped out from GOTD.
i used the old notebook until jun 2015 as it was dead.

until nov 2016, i got a new notebook on win 10 os.
since the os is so new & i need a lot of s/w.
i went back to GOTD for free s/w.
& also i came to know got forum.
b4 i want to dl any s/w,
sure come here to check any feedback from win 10 users.
not so much on how good or how to use the s/w.
what i concern:- is this s/w fit for win 10 os.
if no feedback, wait till 1 hour be ending, took a risk to dl.

after every s/w that i dl, i will report here asap whether it was successful.
just try to help other win 10 users to make their decision,
as a pay back as what others did here.
but such a neutral comment on dl & install issue can receive thumb down.
1 of my such report got more than -30.
i really did not understand it can become a sore eye for some people.
if anyone is an expert, yes, all these worth nothing to look at.

Morgan Pierce, honest to you, i am not a s/w reviewer,
& my english is sub-standard, not a good writer also.
so till now i did not & unable to put up a review, sorry for that.
but i will report here for every s/w that i dl & install to help others.
even such report will end up -1000.

i want to thanks those people spending own time & effort to help those who are lost & blur,
by pointing the correct way of handling, even it was mentioning & repeated many times.
because they are showing CARE here.
THANKS, as they know not all people has the SAME ability, capacity, mentality.
THANKS, as they are willing to help others people to grow, improve, be better.

for those want value comment, can you get it?
how many people can turn experience into words?
even those can, soon or later will go somewhere to earn their $$$.
even those can, how long can they provide the free service here?
so, it is what happen on the forum now.
from donald

Jim C, Update: If you need this software it would be a good idea to download it. In my first comment I hadn't download Heimdal PRO. I was curious about all the problems downloading it. Had to jump through the GOTD hoops of sending download link to my email first. After that, I did as told installed Heimdal with no problems. It took all of 20 mins. It's really not hard to do and program seems to fit well with someone who needs it. Just trying to inform.

alan savage, please try this fix: https://support.heimdalsecurity.com/hc/en-us/articles/207976605-Invalid-key-Could-not-activate-license

Oreguy, Heimdal PRO is fully compatible with Malwarebytes. Please send an email to support@heimdalsecurity.com and my colleagues will take a look at the problem.

Marty, why don't you get your finger out and give some feed back about software. How do we know you installed? Comments should be allowed by all, its called freedom of speech.

Heimdal FREE is all i need, I don't need another layer of security but do recommend this if needed

Marty,

Agreed, the state of affairs is pretty sad. In fact, IMHO it would be of tremendous benefit to users of this site if the comments section were split into two sections:

One section for "troubleshooting" (most likely consisting of the usual complaints about a "corrupted" download, something went wrong with the install/can't find the program/can't activate...because for some inexplicable reason I decided to ignore the strange document entitled "README.txt", which happens to be included in EVERY single .zip archive offered for download from this website, EVERY single day. Other random musings, lame attempts at humor, ad hominem attacks, and assorted daily gibberish could perhaps also go in this section. And...

Another section for actual reviews/commentary about the ACTUAL functioning and/or performance of the software, by people who have taken the time to install it, load it, and use it. Although... as you've alluded to in your post, I suspect this "review" section--while potentially very informative--would unfortunately end up having the proverbial tumbleweeds blowing through it.

Tomred,

after installation I can tell you only that it will help me to keep my programs updated. This is good, however nothing special. What this software will do more helpful, I can tell you when it has blocked the first attack. I hope that I will never have to tell this.

Btw, I like comments here with an informing content. A complaining of those who cannot read and follow a simple instruction is a bit boring and wasting time. I don't know whether I should laugh or cry about such posts.

Kasmol, not trying to be argumentative, just curious, which review sites do you consider reputable that you checked in this instance?

Kasmol, agree with you but if you subscribe an email to the site developer, has daily security tip as other with many correct and clean tips for security user system. another thing is this product, not antivirus is a layer of protection for the site visit and an update important product.

Othello86, the product has all features active, but you need to enter the license key to activate it. Did you follow the steps described in the readme file?

Andrei @ Heimdal Security, I've tried six times to download the msi file; won't download, won't run and that's with Firefox and with Internet Explorer.

Robert, read slowly the firslt sentence again.
Repeat if you didn't get it.

sam, i guess you should read the read me file again

B.Bailey, Please note: The software includes a 6-months license and comes with free technical support and updates. The download archive doesn't include the installer, please refer to the readme file for the Giveaway process!

B.Bailey, Most likely, your AV solution got it. You can check that as the first. The developer or GAOTD have wrapped the zip file in a way, your protection don't like. Then you allready got, what you need. Good luck, if you really gonna use this kind of protection

B.Bailey, read the read me file on how to install and activate, its simple

Allan, read the read me file, its simple

buckoooo, Right, that's the reason, I wrote "most likely". There's no way, I would use Heimdal again, and I was too lazy to try it out on another user's behalf. Have a nice day

Endomondo, firewall works at port and packet inspection level, so it's different than what Heimdal PRO does.