Lady G,
A bit of insight:
1. I like all of the moderators on this forum .. they are wonderful, funny and capable folks doing a tough job in unpaid status. After a couple years as AOL host, I may understand their responsibilities better than most.
2. I would not have posted the 20-hour comment unless I had checked all other forums to see if the moderators available. They were; even then I waited several hours before posting.
3. I posted only after the second request for help within 72 hours went unanswered until moments after the giveaway ended. Trouble with Frigate and Phelix leads me to believe that my computer may be at fault. Without feedback, however, I was simply treading water, unable to verify that hypothesis.
Now, about the program itself:
1. I, too, believe the Phelix software developers have a class act. It is very unusual for developers to participate in this sort of venture; monitoring the forum and answering questions is a positive reflection on their products and their professionalism.
2. My Navy hones the cutting edge of technology, and the skills I used teaching aviation anti-submarine warfare electronics, down to the micro-component repair level, still serve me well. I read tech manuals and schematics for fun; it is one of the reasons I was a B-Level NASA certified 2M instructor. Asking for help was not a sign of ineptitude.
In conclusion:
Fulfilling responsibilities, be it paid or unpaid, is another facet of professionalism. Taking on responsibility mean taking on accountability, too. If moderators, hosts, teachers or parents do not know the answer to a question, common courtesy dictates acknowledgment of the question and a statement to that effect.
Upon reflection, the comment could be mistaken as gruff or testy; that was not my intent. Curious, yes; frustrated, yes; testy, no. As previously stated, the program was deleted; it is not that big a deal. After all, it is only software.
