Please advise if I post a beef about my problem with Alawar that I wont get sued. I need advise on this problem but will wait for your response.
[closed]
alawar problem
(10 posts) (6 voices)-
LadyGodiva
MemberWhy should you get sued by complaining about programs? Have you seen the comment sections? If merely complaining justifies suits then half the comment authors are in trouble every day.
No one can help you with the problem if you don't post it.
Posted 17 years ago # -
bigharry
MemberOK I purchased a game from this company and they sent the activation code but it didn't work! Then about 6 emails later without anything from Support worthwhile and abrupt 1 liners I demanded a refund of my au$25. They ignored first demand and kept trying to get the bloody program working
Another demand from me and eventually they said they would refund! But they actually debited another $25...I emailed my horror and they said they HAD refunded and referred me to the Accounts Office for objections. Accounts emailed they had record of a refund so I sent a copy of my bank statement showing a DEBIT
They emailed they would now credit me but to wait 2 to 7 days. Waiting...still waiting after 9 days and my recent email has been apparently ignored.
My question is Who do I appeal to now?Posted 17 years ago # -
Have a read of the following (which applies since you are in Australia)
http://www.bankers.asn.au/sc/reverse_credit.htmlThere are procedures in place to protect consumers involved with disputes such as credit card purchases over the internet. You should read the above document and follow the advice it gives as soon as possible.
Good Luck.
Posted 17 years ago # -
Wolven
MemberBigharry,
I have these sites bookmarked for reference. Keep them for when all else fails.
(Just added BuBBy's link to my 'keepers', also - Thanks mate!).CONSUMER COMPLAINTS:
[AUSTRALIA]:
Australian Federal Police Internet Crime Unit:
http://www.afp.gov.au/national/major_fraud/internet_scams
Consumer Protection:
http://www.australia.gov.au/28
Office of Consumer and Business Affairs:
http://www.ocba.sa.gov.au/
Complaint Line:
http://www.complaintline.com.au/
Consumer Handbook Online:
http://www.consumersonline.gov.au/content/ACH/[USA]:
FBI Internet Fraud Division:
http://www.fbi.gov/majcases/fraud/internetschemes.htm
[Links to many areas]:
http://www.usa.gov/Citizen/Topics/Internet_Fraud.shtml
Better Business Bureau:
(If you live outside the USA, have your local agency contact the BBB on
your behalf - If you file a complaint directly, you may not receive a reply).
http://www.bbb.org/[USA & INTERNATIONAL]:
Consumer World [links] (Consumer Agencies, Organizations & Resources)
http://www.consumerworld.org/pages/agencies.htm[GENERAL]:
Internet Crime Complaint Center:
http://www.ic3.gov/
Report an Internet Scam:
http://www.scamfreezone.org/ibscams.htm[JUST FOR FUN,..OR NOT]:
Rip-Off Report (Get your revenge)
http://www.ripoffreport.com/default.asp..and Bigharry, just for you,..just in case:
http://www.slatergordon.com.au/......back to the egg hunt!
Posted 17 years ago #
Topic Closed
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