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PCHand Screen Suite - false trojan warning

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Started 14 years ago by Cassius
Latest reply from byront

Cassius
Member

Sometime between the afternoon of 3/25/2010 EDT and the very early morning of 3/26/2010 EDT, Kaspersky produced a virus update file that caused a false positive reading of a trojan in this GOTD offering. (A scan with the previous Kaspersky virus file did NOT produce the warning.) I contacted Kaspersky and it admits to the false positive (see below).

Apparently Kaspersky has downloaded a new, updated virus file (at least to my computer), because the virus scan no longer produces a false positive.

Unfortunately, Kaspersky's response arrived too late to take advantage of the GOTD offering.

Kaspersky's response:

RE: RE: Re[1]: Case # CAS-370823-Q69QDN‏ (Possible false positive on a "trojan") [KLAN-62058522] [KLAN-62120627]‏
From: newvirus@kaspersky.com
Sent: Tue 3/02/10 6:29 AM
To: ureadit@hotmail.com

Hello,

Sorry, it was a false detection. It will be fixed in the next update.
Thank you for your help.

Please quote all when answering.
-----------------
Regards, Kirill Kruglov
Virus Analyst, Kaspersky Lab.

Posted 14 years ago #
dbpropp
Member

Thanks Cassius. This was a real concern to me, and I was going to remove the PCHand s/w from my computers. I never believed that there was anything suspicious about PCHand itself, or their software, but that maybe their legitimate software had been compromised. Now I can proceed to use it with no worries.

Thanks again for all your efforts!

Posted 14 years ago #
byront
Member

Thanks Cassius. I was out of town for a few days. It really amazed me that KAS sent a reply that fast. I emailed the developer and still haven't heard back from them. I just bought Kas 2010 internet security, it saved me more than once over the years, the good/bad thing is i have it set to get rid of any threats automatically, i could change it but better safe than sorry. It never crossed my mind to email Kas. I just took it for granted that they knew what they were doing. sounds like they need to put you on the payroll. lol. thanks again, Semper Fi.

Posted 14 years ago #

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