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The core principle behind the movement is that players are losing access to games they’ve paid for once the servers for those games go offline. This isn’t just a hypothetical; it’s already happening. Titles like The Crew, Battleborn, and many others have been fully disabled or delisted from digital storefronts, leaving players who invested time and money with essentially nothing to show for it. Literally today, EA announced that Anthem will be sunsetting its online services too.Games like Anthem revolve entirely around online play, which naturally require online infrastructure and on-going investment to function. However, the issue goes beyond just live service titles where multiplayer is the focus.
Over the past year, we have succesfully escalated complaints on this problem to consumer agencies in France, Germany, and Australia, and have brought forth petitions for new law on this problem to various countries. A list of the actions taken to date can be viewed here. As of 2025, most consumer action on this matter has concluded and we are awaiting decisions on it from several governments. However, there are a few remaining avenues left where people can participate if they are eligible:
UK citizens and residents can sign a petition where, if it passes 100,000 signatures, new law will be considered to be brought before Parliament for debate to prohibit publishers from destroying video games that customers have already paid for.
If you are French and owned a copy of the game "The Crew" in any capacity, please consider following our guide for submitting information that may be sent to the UFC-Que Choisir later.