Giveaway of the Day Forums

1. 

   spk2helen
   Member

   I have not been able to play any download game on new laptop win 10 the zip file downloads I un zip it I get and activation box on screen for a while it goes and that's it no game any where I can play the games if I go to the publishers homepage but you only get an hour to play hope someone can help please bare in mind not a computer wizard so keep it simple thanks

   Posted 7 years ago #
2. 

   ChrisS
   Administrator

   You need to temporarily disable your security program for the time it takes to install the program. You should have an icon for your security software in the lower right portion of the screen that, when right-clicked, will give you an option to "temporarily disable the security". You don't need to disable it for the download, just for the install. Re-enable the security when the installation finishes.

   Your security software is seeing the GOTD wrapper as a threat and is preventing the program from installing. The GOTD programs are scanned for viruses and malware before being posted so your software is reporting a "false positive".

   Also, if you installed the Zemana AntiLogger in December then you'll probably also have to disable it since it appears to have a problem with the GOTD wrapper.

   Posted 7 years ago #
3. 

   spk2helen
   Member

   Thanks ChrisS I don't seem to have an security icon where you said I use AVG still baffeled

   Posted 7 years ago #
4. 

   spk2helen
   Member

   SUCCESS Thanks ChrisS I found the temp disable in AVG and it worked thanks again

   Posted 7 years ago #
5. 

   mikiem2
   Moderator

   You should have an icon for your security software in the lower right portion of the screen that, when right-clicked, will give you an option to "temporarily disable the security".

   *$@#%! newer versions of AVG make you jump through a few more hoops -- they've removed that [VERY handy] item from the context menu. I've had problems with it in my 3 XP VMs, & somehow wound up with 3 different versions trying to get it working. And none are the same -- from the main GUI I have to go through different steps in each version to reach the menu that lets me turn it off. Tip o' the hat to spk2helen for persevering & finding it. :)

   Posted 7 years ago #

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