videoweb
Member
Hello
Every program GOTD program I download and try to activate I get this message.
Error.
The setup files are corrupted. Please obtain a new copy of the program.
But when I run it says Successfully Activated which it isn't
I am using IE 9
Running Win7 64
Please help
Thanks
pavid
gamer extraordinaire & knowledgeable computer nerd who likes to argue, but is still a very nice guy
Most often this error is due to your antivirus removing the setup.gcd file from the archive before you even have a chance to realize what has happened. Norton does this quite frequently to my downloads so I simply suspend the antivirus component for a few minutes while I do the install. Another possible reason is that you cannot just click on the installer contained in the archive. Don't forget that Win 7 has a tendency to make zip files look like folders. You MUST extract all the files to a directory before running the EXTRACTED setup.exe. You know you have actually done this if you have clicked an "Extract" prompt of some kind.
Anonymous
Unregistered
If the software was obtained from the Internet do that as per see
http://nsis.sourceforge.net/NSIS_Error
and it work for me on Windows 7 IE 9
now go to IE Tools > Internet > Options > Security > Rest all zones to default level > Apply > OK
PS I found IE 8 is better and dose not mater if you use firefox it need the zones settings
ursa1
Member
My first posting here...
I have been getting the exact same results as the original poster for this problem for the last few months, to wit:
"Every program GOTD program I download and try to activate I get this message.
Error. The setup files are corrupted. Please obtain a new copy of the program.
But when I run it says Successfully Activated which it isn't"
I used two different methods of extraction, first 7-zip and then I tried the win 7 builtin "extract all..." The setup.gcd file is extracted in both cases.
The install fails on both of my computers. Both run Firefox 22.0.
The desktop is win7 home premium x64, while the laptop is win7 pro x64.
Both systems run Microsoft security essentials, threatfire and winpatrol.
Anyone?
Whiterabbit-uk
Games Guru
Also try using a different file archiver, e.g. J Zip. I've posted links to several free different programs over in the game discussion forums. See the FAQ's in the sticky section.
ursa1
Member
7-zip is legitimate and there is nothing wrong with 7-zip.
i won't install jzip because it wants to install ask.com crap along with it. i do not trust crap installers.
i already wrote that i used both 7-zip as well as the built-in windows 7 extractor. there were no differences in the extracted files. why do you think that jzip is better?
ChrisS
Administrator
Since you've determined that your problem doesn't have a simple solution then you need to troubleshoot:
Run a hard drive diagnostic, verify that your problem doesn't arise from an imminent drive failure.
Run full system virus and malware/spyware scans to ensure that your PC isn't infected.
Make a full system backup if your drive is OK and clean
Check event viewer for errors. It's entirely possible that the cause of your problem will be listed. It is, of course, pointless to fix the problem if your drive is bad or PC infected so don't skip ahead.
If no joy, install Ccleaner, or similar, and let it clean the trash out of your system. A previous failed installation may be the root of your problem. Note - you should first make a copy of your saved ids and passwords from your browser. Then, clean the registry but save the entries.
If you still can't get the program to install, return to Ccleaner and disable all the items in Startup EXCEPT your anti-virus and firewall, reboot and try again.
If no luck, run msconfig and select "diagnostic startup" or "Safe Mode" in the boot option.
Then, see if the program will install. If it does then one of the drivers or programs that load at startup is causing a problem. If you're lucky the error will be displayed when your boot normally (or you can find it in event viewer); if not, you'll get a BSOD and your PC will be inoperable until you re-enter safe mode and uninstall the program. Make sure that you know how to enter safe mode from a cold start or from your "Rescue Disk" or be prepared to reinstall from the backup. The potential BSOD is why you should never install in safe mode.
If you got the BSOD, or if no error is listed on normal boot, then you'll need to use Autoruns, or similar, to disable items that run at Startup. Start by disabling everything that isn't Microsoft. Reboot and make sure that the program will install. Then re-enable items or groups of items, testing by rebooting and installing the program after each set until you identify the culprit.
If you're saying "That's a major PITA" then you're right. If you don't have an easy problem then finding it may be very tedious and most people have no desire to spend the effort. I'll also point out that GOTD may have nothing to do with the problem outside of highlighting it.
rrodken
Blocked
I'm sure you are doing every thing that you are supposed to do (from readme) and it just doesn't work for you.
You can do all the extra things (diagnostics, whatever else, etc, etc.).
Maybe you'll find the problem, hopefully.
I have tried them all and I still get "The setup files are corrupted". I have all but given up on this site, I still check out posts such as this, figuring that there may actually be an answer to this problem, but it's always the same.
I am not going to waste anymore of my time trying to get their installer to work for me when it isn't my problem to solve. I hope you have better luck!
ursa1
Member
to chrisS,
i'm sure you mean well but it is highly unlikely that both of my computers have failing hard drives. i ran 3 different security scans - my computers are clean. i keep clean systems because i run a couple of websites. i'm not going to do the other stuff you suggest because it is not only me that is getting the corrupted setup files. and when you get 3 people on this particular forum, you can be sure that there are tens of dozens, if not hundreds, of others who don't know what to do or where to go for help.
finally, even if i did all that pita stuff, i still wouldn't be able to install that particular software because the gotd period has expired. i also have better things to do with my time than deal with this. i have ZERO other problems on my 2 computers.
how about gotd giving md5 checksums to help verify downloaded files? then if the sums match, i can't complain. here's a description of one such md5 checker application:
"From TSoft:
MD5 Checker 2.31 - 18th February 2007. Utility to verify downloads with an MD5 checksum from the makers of MidWavi Pro (it's only 100K and this is a true Windows program). Tiny (100K unzipped) full Windows program to verify (and create) MD5 checksums (that is, where an MD5 code is given for a download file, using this software, if the codes match, the download is good). You can also create your own MD5 checksum if required."
ChrisS
Administrator
I suggest that you reconsider. You're operating under the assumption that “The setup files are corrupt” can only mean that the download is the problem. But, if your car tells you “The door is ajar” you don't open the panels looking for orange marmalade because the message means “the door is open” and not “the door is a jar of orange marmalade”.
Download managers utilize error checking to ensure that “what I sent” is “what you received” and incorrect packets are retransmitted. Checksums are still useful in very large files like CD-ROM or DVD ISOs but they're not all that helpful in small files that can be easily re-downloaded.
You've downloaded the files multiple times... that should tell you something. It tells me that the file isn't the problem. It tells me that you've got an incompatibility in your system. Your particular mix of hardware and software isn't playing nice and that incompatibility becomes apparent when you run the setup because the installation routine is very resource intensive.
Were I you, I'd be concerned that my real-time virus/malware scanning or firewall rules aren't working properly because of that incompatibility. Search the various user forums and find all the cases where a computer was infected because “Billy Bob's Anti-Virus” conflicted with another program. Everything looked fine but it wasn't. That 99+% of the users don't have your issue should also tell you something but, at the end of the day, it's your data that's at risk.
Of course our perspectives are probably different. You're annoyed that a program won't install while I'm amazed that PCs even work at all given their extraordinary complexity.
Here is another suggestion. Now if you check this forum, I am one of the cheerleaders for the Firefox browser. I love it's versatility, awesome add ons and themes and the fact I can play around with it.
But the last few versions I have had trouble with web sites and downloading. I don't know what the problem is but every now and then..the dang things will just not download correctly or I can't connect to a website. I try Chrome or IE(shudder) and I don't have any problems.
So..maybe..try another browser..for kicks...
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