I have been downloading hundreds of GOTD soft wares so far and I have not so far found any problem with any installation. But surprisingly today, I couldn't install the Software "Smart Sleep 3.62". I tried by uninstalling and installing 3 - 4 times but with the same result. The said file "Setup.msi" could not be found in C:\ where as the program got installed in default path C:\program\Smartsleep... When I manually searched for the said file "Setup.msi", I also could not find it. Will you please advice me what other steps to be taken to install the software.
Thank you
Ravindranath
Problem with SmartSleep 3.62
(5 posts) (3 voices)-
Posted 12 years ago #
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Hi Ravindranath , welcome to the forums.
Please explain what happened. There is no Setup.msi file needed.
In the downloaded zip-package are 3 files:
1. readme.txt - 2. Activate.exe - 3. Setup.exe.
When you follow the readme the programme should be installed and activated.With one exception: on my system this tool doesn't play fair.
It was the same the last time we got it.
There is no splash screen, no GUI , no icon; nothing to see.
But in the background is a process running and uses ~ 40% CPU - quite a lot for a non usable programme :(
You see, I'm no good help.graylox
18.03.12Posted 12 years ago # -
Thank you for your immediate response. I found out the reason for this behavior. While clicking SmartSleep icon on the desktop, another program interferes and starts searching for the said file. It is of Paintslate which was given by GOTD and only after closing all those windows, this SmartSleep opens up. I don't know how this conflict came and don't know how to solve this. I think I will have to uninstall any one to run the other. If possible inform me what to be done.
Thank you
RavindranathPosted 12 years ago # -
Ravindranath, if you haven't already solved the problem, try this site:
[url=http://support.microsoft.com/kb/971187][/url]
Posted 12 years ago # -
I have just now solved the problem for Smart Sleep 3.62, by finding the other software, the way to setup.msi and now I can use Smart Sleep 3.62, with out getting mingling with the other program. Thank you for your valuable advice and really feel sorry for giving you all the trouble for no fault of yours. I really appreciate the fastest responses from your side
I, once again thank you.
Bye
RavindranathPosted 12 years ago #
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