Giveaway of the Day Forums

1. 

   Cacophony
   Member

   I'm very disappointed with the ArcSoft Perfect365 software. I've downloaded quite a few programs from GOTD and generally don't have registration problems.

   I received the activation code e-mail on the day of the giveaway. I activated the program. I clicked on the registration button twice (after entering my activation code), because there was no message saying that the program had been registered after clicking it the first time. Below the key field, it said that the program was "already registered." I opened and closed the program several times that day, with no problems.

   The next day, I opened the program and it displayed the GOTD registration screen. When I tried to register it with the code from my e-mail, it said that the activation had failed, so it closed. Then, I opened it again and it showed my GOTD registration information filled into the registration form. The third time I opened it, the program opened without the registration screen.

   There is some sort of bug in the way ArcSoft implemented the registration process for GOTD. I don't know whether I will be able to use this program at all, even though I registered it properly on the day of the giveaway.

   Perfect365 might be useful to someone who takes women's portraits, but the registration bug calls into question ArcSoft's ability to create reliable software.

   Posted 12 years ago #
2. 

   Whiterabbit-uk
   Games Guru

   Hi Cacophony,

   I checked my copy and the registration window popped up when it started, even thiugh I registered it on the day so you coud be right about there being a bug.

   I just inputted the registration codes that Arcsoft sent me the other day and it was registered again. I'll check it again when I reboot. This old system takes around 4 to 5 mins to reboot completely, so I won't be doing it till I'm done at the end of the day. Hopefully it will remain registered, but if it doesn't, you will be right to question Arcsoft; though I've used Arcsoft programs before when they have been bundled with DVD writer/rewriters and always found their products to be okay.

   Posted 12 years ago #
3. 

   Inas
   Member

   mine also came up now as being "unregistered" even though it did successfully registser on the day of the giveaway - and re-entering the same registration code also resulted in a "failed activation" message. I will contact ArcSoft to see what they say and share my findings with everyone.

   Posted 12 years ago #
4. 

   Whiterabbit-uk
   Games Guru

   Thanks Inas

   Posted 12 years ago #
5. 

   Pookie
   Member

   I downloaded the software from the link provided in the same e-mail that had the activation code. My software is active. If you still have your e-mail give it a try, it just may work. Good luck.

   Posted 12 years ago #
6. 

   Cacophony
   Member

   Has anyone heard from ArcSoft yet? I'm still having problems with Perfect365. I'm sure this problem is a bug because after crashing a few times, the program opens -- and it is registered -- even though I didn't bother to enter the activation key before it crashed.

   I did download the software from the activation code e-mail, but I didn't install it. I may try installing that version of the program if this strange behavior persists.

   In any event, I'd be interested in hearing what ArcSoft has to say about this situation.

   Posted 12 years ago #
7. 

   Inas
   Member

   Hi everyone - status update....

   I uninstalled and re-downloaded program using download link in email ArcSoft sent me, and was able to resolve problem in this way - thanks much, Pookie, for your brilliant advice.

   Lastly, I've not yet gotten a reply from ArcSoft about this issue, and don't expect to get one at this point.

   In summary - if you're having activation problems - I would suggest (as Pookie advised) you uninstall program (using revo or revo pro), and re-install it using email download-link you received from ArcSoft on giveaway day - this should work.

   Best,
   Inas

   Posted 12 years ago #
8. 

   Pookie
   Member

   Thanks Inas, I did forget to mention that I uninstalled the GOTD version. I used Your Uninstaller another good software from GOTD.

   Posted 12 years ago #
9. 

   copmom
   Member

   I used their uninstaller, then had to use CCleaner which found a bunch more things in the registry. Never did get activation code since it locked up when I put in my email address, so I gave up!

   Posted 12 years ago #
10. 

    Pookie
    Member

    copmom, Maybe since there were so many problems thy will offer it again.

    Posted 12 years ago #
11. 

    copmom
    Member

    Never know Pookie! I just figured if it was that difficult to get the program I probably didn't really need it anyhow. Just wasn't meant to be. *-)

    Posted 12 years ago #

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