fran1r
Member
I installed and registered BoostSpeed just fine on the giveaway day (6/15). Today when I opened it I got the message that I had 6 days left in my trial. I can't find the registration code that was in the install package, and even if I could, the program isn't accepting it as a good code.
Any help would be appreciated.
Thanks.
Whiterabbit-uk
Games Guru
That's strange becasue I didn't install mine and register it until just before the giveaway ended and both the computers I installed it to say it's registered. they must have extended the number of licences at some point after you tried to register yours. If there are enough giveaway members complain the giveaway team may be able to negociate some extra time (though that's not guaranteed). I like the program and may purchase it at some point in the future (when I can afford to) :)
fran1r
Member
Got the same unhelpful reply from Auslogics as others:
Thank you for using Auslogics BoostSpeed. Sorry to say, but we’ve faced a technical issue - BoostSpeed protection system allows only a limited number of activations for each key. Unfortunately, the expected demand for BoostSpeed on GiveawayOfTheDay was much lower than real and activations limit for this promo license code was exceeded due to extraordinary user activity, so further activations became impossible. We apologize for such inconvenience.
So I guess that's that.
FGS
Member
FYG: Please read what AUSLOGICS did with my Reg Key.
-----Original Message-----
From: FGS [mailto:.......@.......com]
Sent: Thursday, June 30, 2011 8:57 AM
To: support@auslogics.com
Subject: Support (en): Auslogics BoostSpeed
got this program via Giveawayoftheday on the day it was offered with minutes before expiration. instaled + worked ok then, with Registration key: 0xx-Axx-Bxx-Qxx-Gxx-Cxx-Jxxx-Hxx-Jxx-Dxx-Jxx.
today open the program + i get messg saying have only 10 days left + same registry key does not work. what is going on ????
RE: Support (en): Auslogics BoostSpeed
Friday, July 1, 2011 5:24 AM
From: "Auslogics Support" <support@auslogics.com>
Add sender to Contacts
To: "'FGS'" <....... @......com>
Hello,
Thank you for using Auslogics BoostSpeed. Sorry to say, but we’ve faced a technical issue - BoostSpeed protection system allows only a limited number of activations for each key. Unfortunately, the expected demand for BoostSpeed on GiveawayOfTheDay was much lower than real and activations limit for this promo license code was exceeded due to extraordinary user activity, so further activations became impossible. We apologize for such inconvenience.
Best regards,
Support Team | Auslogics Software Pty Ltd
Sydney, Australia
Instead of this: ¨Unfortunately, the expected demand for BoostSpeed on GiveawayOfTheDay was much lower than real and activations limit for this promo license code was exceeded due to extraordinary user activity, so further activations became impossible.¨
They should be more than happy of the responce they got.
Sorry to say, but to me, these people acted as a genuine FLY BY NITE outfit.
FGS
Whiterabbit-uk
Games Guru
Hi FGS,
As Graylox points out Auslogics have offered an extended giveaway. I installed the latest offer on a third computer and it worked fine and is registered (didn't have time on the day of the giveaway because by the time I'd sorted two computers the time was up......... :)
I originally installed the program about 10 minutes before the end of the giveaway on two computers (one XP Pro and one Win 7 Ultimate) and both are working fine. I clicked on Help/About today and both say 'registered'.
I am VERY pleased with this program and can only say thank you to Auslogics not only for giving this to the giveaway project for a day but also for extending the giveaway for an indeterminate time so that those who had problems activating it the first time around get another oppertunity.
You've got to remember we are getting these programs for free. I think Fly by Night is a little strong, but that's your perogative.
Sorry WR that I have to spoil your party.
I didn't install the Auslogics giveaway back then because I don't use such tools, so I can't say anything about the registration of the GOTD.
However I downloaded this "extended giveaway" now, just to test the registration.
This is NOT an extended giveaway, this is nothing more than a demo for 15 days.
When you click "Register" you get the order-form with the full price.
The uninstall procedure was highly annoying. First they warned/frightened me, my system would not have been fixed yet (I never scanned with or used the programme), then they wanted to know why I uninstall the tool and in the end their home-page opened and offered me a rebate of 50%.
The link "For Giveaway of the Day Users only" is nothing more than an advertising - and AdblockPlus killed it.
After the stunt Auslogics pulled with the registration and those letters to potential clients, this kind of advertising is rather .... (put in whatever you like)
graylox
Whiterabbit-uk
Games Guru
Darn-it Ah well, I may just purchase a licence as it's done a good job on my XP loaded computer. I won't use it on the Win 7 machine though as I'm happy with that one. I don't install much on the Win 7 loaded computer apart from my games, so there's no real need for it.
However it's odd that the one I installed on a third computer also says registered. I've just checked it again and it's definitely registered and I used the link that you showed in your image above as opposed to the actual giveaway. Either the registered version has been replaced with a non registered version after a specific period has elapsed or I can only think that we must have had the giveaway previously and I'd installed it to that computer. I gave it to my son (now 12 years old), so haven't kept track of all the old giveaways that were included on the computer. If that is the case I can only assume that the old reg key still works with the latest version. :)
If anyone can confirm using the link that Graylox showed in the image above and now have a registered version it will clear the confusion up. Afterall it was only supposed to be a temporary reprieve.
Perhaps developers who decide to be involved should be made aware that there could possibly be 10,000 or 20,000 users (or more) who might be interested in their product. If the giveaway ends up being more popular than the developer anticipated - a "technical issue" shouldn't be the reason that only the first users to download are entitled to it.
The same applies when developers decide to issue registration or serial numbers via their own system - and then discover in the first 20 minutes of the giveaway that they are completely overwhelmed and unable to cope with the load.
If there are dependencies on being able to activate the giveaway software on the developers side - they really should be prepared and capable to meet demand for the entire duration of the giveaway for all users.
The GOTD team should have a checklist that they provide to developers mentioning these potential issues. (I don't know if this is the case at the moment). To discover "technical issues" like running out of serial numbers halfway through a giveaway really makes GOTD look like they have just started the site last week and never anticipated these problems - but GOTD has been running for years, and yet easily avoided problems can be, with some planning. After all, these problems have happened several times before. Learn from your mistakes?
Developers should take it as a positive that so many users want to use their software, and hopefully a percentage of those users will subsequently purchase a full license (either when future upgrades are released, or the user wishes/needs to reinstall the program).
Turning away potential customers because of a "technical problem" on the developers side - isn't likely to instill much confidence in a user (for now or in the future). Most users don't understand the real reason why the program wouldn't install or activate - they just see that the program didn't work, and that is never the impression a developer wants to leave with a user after trying their software.
Robert
StrayCat
Exactly. :)
I think "a technical issue' 'due to extraordinary user activity ...so further activations became impossible' is a lame excuse for all the disappointment they caused.
Although the program seems to be similar/or even better than some other well know brand programs,a 15 days extended trial is not likely to attract the users that were left in the cold and to promote Auslogics BoostSpeed.
I don't know what their promo activation limits were, but in the past I noticed a program from another dev that had a limit of 30.000.
ibwebb
Member
I know this is a bit off subject, BUT if you all are still looking for a good download accelerator/manager then I have one that I have been using for years. DAP (Download Accelerator Plus). (It is free (there is a paid upgrade available that claims to be much faster, but I have never paid for it or seen it in use)though offers some other software during installation, does have a few boxes to uncheck in installation (for SpeedBit browser bar I believe), and has some small advertising boxes while it downloads, BUT never has been any problem of any kind. Anyway, it does download much quicker than without and integrates into most any browser to help with the download. Also, it offers the choice of downloading without using the accelerator if you want/need to. It can be downloaded on download.com (cnet.com) for free. Again, when you install it read what comes up to be sure you don't miss one of the obvious boxes.
Just thought I would mentions it for those looking for one without worrying about 'trail time' etc.
Regards,
ibwebb
Whiterabbit-uk
Games Guru
Thanks G. :)
Also, that's a very good point BuBBy.
mikiem2
Moderator
Purely FWIW, hoping that it might help others to *maybe* understand better, maybe modify their approach talking to companies like Auslogics...
Now NO offense intended towards anyone, but when you sell stuff, whether it's a retail operation or you work in a service industry, some percentage of customers try to lie &/or cheat &/or steal. It's very easy (almost too easy) then to think or assume people with a legitimate problem are trying to rip you off. If you read *some* [not all] of the posts over at fatwallet for example, some people really take this adversarial stance, where putting one over on a retailer is really celebrated as a big win. People & companies that sell stuff don't absorb added costs -- they're passed on to every customer or else they go out of business. It also effects seller's attitudes -- Auslogics may just be trying to blow off folks they assume are trying to rip them off... I'm NOT saying anyone's not on the up & up, but put yourself in their shoes, & imagine someone says: "Hey, my free key stopped working so please give me a new one". Right then, right there you have no idea whether they actually got a free key or not, whether they're trying to rip you off or not. It doesn't help when someone goes into attack mode -- everyone's heard the "squeaky wheel gets the grease", & people trying to rip you off use it more often than those with legit complaints/problems.
That said, & again in hopes it might be of some help, looking at my files/records for the BoostSpeed GOTD, it seems to use a more complex licensing/DRM scheme. It looks like the app uses the key in the GOTD Readme file & stores registry values based on both that key & something unique to the system, probably hardware but beyond that I don't know. Whatever it uses, values can change & the app stays registered -- my guess would be that like Windows, exceed a certain threshold of changes & the license deactivates. I hadn't kept BoostSpeed installed, but testing today the app both works & reports it's registered -- today (for me at least) there isn't a problem with the key expiring & there's not a problem with any on-line server. Apologies for being so vague with no specifics, at the same time hoping I was vague enough that this doesn't get deleted.
Anonymous
Unregistered
Unzip the package you`ve downloaded and install the software,
then register the software through "Help"-->"About" using the registration key provided:
-----------------------------------------------------------------------------------------
Registration key: (Just put it in you did Read the Readme & backup ?
-----------------------------------------------------------------------------------------
if not its still free all over the net like at http://store.v3.co.uk/ .
mikiem2
Moderator
"if not its still free all over the net like at http://store.v3.co.uk/ . "
Just checking that link, the version available is Auslogics BoostSpeed 5 SE
Resident Goddess44
Member
Like others, I downloaded and installed 'Auslogic's Speed Boost 5', advertised on GOTD, last week, and the version was a trial asking for full payment after the trial. I wrote to the company explaining I am a member of GOTD, and got the "unexpected response to the product" reply. My question to you is, why is the link still on the home page? There are enough complaints about this to remove it.
I will never download anything from them at all now, after this trick!
Anonymous
Unregistered
why be sad if you lost you # get a new one not hard to google Auslogic's Speed Boost and as you see I find see last post and its fix,download_managers to check good or bad looks like Download Accelerator Plus is good but Adware on free version.
http://en.wikipedia.org/wiki/Comparison_of_download_managers
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