Nickyboy, this is NOT the free version, so no limits apply!

AJNiteOwl, then is your RAW external disk completely broken and no recovery tool can scan it and the files recovery is not possible.

AJNiteOwl, try downloading the tool HxD and start it as an administrator and go to "Extras" menu and choose "Open disk"

then in the resultant window choose from "Physical disks! section your problem "RAW" drive and skim through it to see if there is even anything there to recover! If there is nothing readable coming from the drive then no recover software will be able to get anything from it!

nibo1978, Thanks I have been working on this for weeks - I'll look into the other option but iCare Data Recovery is the ONLY software so far to recover files but that takes 9 hours to find all the data. I lost the full recovery version when I stupidly deleted it when iCare Format Recovery was offered the other day (thinking it was the same product, and then couldn't reinstall it as the registration was lost). So after 9 hours per run I get to restore 100 files... I have not been able to get PhotoRec to solve this problem either......

TK, I will look into but note my comments above, thanks. Easeus won't touch it and I haven't found any other "free" software (apart from iCare) that even acknowledges data is there. To be fair I haven't tried many of the paid versions mainly because it takes 9 hours or so to even get to a point where data is acknowledged and then you can try to recover (at which point it may not).

TK, I have looked at HxD - as you know it is simply a Hex Editor and has no data recovery options built in. iCare Data Recovery can recover files and so far I have recovered GBs (1 file alone was 110Gb) - so the data is there and all the music and videos recover perfectly. I am surprised that I haven't found a way for either TestDisk or PhotoRec to recover these files as they are usually my goto products for really tricky problems :)

AJNiteOwl, The point of HxD is to see if windows can even see any data in the sectors of the drive and since HxD can load the raw sectors from any attached local drive you can find out if the drive itself is functional for reading platter data. There are MANY factors that determine if files can be recovered even if data remains on the drive, file system type, extent of file system damage, extent of files fragmentation, damaged sectors and so on... Technically you CAN manually recover files using HxD if you have the experience... I have used it for that in the past to recover a file that automated solutions could not recognise, you select the sectors and copy them to clipboard then go to File, select New then paste/insert the clipboard contents into the new file tab and when finished save it to a file of the right type on a different drive... and see if it works.

TK, Thanks for the update - I know about this. As you can see above iCare can see the data without using a Hex editor to inspect the drive/data (which I know it will see). It would be a long day at the office recovering nearly a terabyte of files....

AJNiteOwl, if you work in an office environment it would be sensible to have a comprehensive multi-level backup routine... I'm talking about recovering one or two files that escaped a backup routine, not trawling through millions of potentialy recoverable files of no intrinsic value, lifes too short!

AJNiteOwl,

Have you tried formatting the disk (making sure you use the same file system it had when it was working, e.g., NTFS, FAT32, etc.)?

I've been in the same situation you are in, and after a last-resort reformat, PhotoRec has almost never failed to bail me out.

Bill, which price? the one we pay today or the normal price?

detenova,

It's a Сlone EaseUS

All this and even more - CHENGDU.........

Chris Hartsfield, Click on More info and it lets you install the programme.

Chris Hartsfield, after downloading the zip file right click on it and select properties and select unblock... if challenged over an unsigned file go to ... Just fired up win 10... type in "App & browser control" to the task bar search and select the item of the name above and if you want to be the final choice maker change all the options to "Warn"

Smats, I just installed it and it says "Do Your Data Recovery 5.8 Professional" along the top. I previously had version 5.5 installed so I reckon the old registration info just carried over. What does it say across the top on yours?

Hi Jerry,
"It is the same with me: it says "Do Your Data Recovery 5.8 Professional" along the top. I previously had version 5.5 installed" Thanks!

Smats, There is. It is at the bottom of the page once you launch the application.
I just upgraded mine from free to pro (registered).

original samuel, the button is only by people who not have already installed a previous version of Do Your Data Recovery Professional.