Rick, there is no installation, it's portable. It seems that you don't have Admin rights on your computer.

Rob Crombie, it's not a one year license.

Mark, read the ReadMe.txt file closely. It provides a link to the author's home page that explains graphically how to Pro.

Mark, if you would open this http://www.aeroadmin.com/en/profreegotd.html
you would see where to find it.

Don,
Yes. It's not Google.

No hints? Too bad. We currently use a $2000 Teamviewer business license, and we're not too happy with the cost of the updates. It would have been interesting to try this alternative, but I guess we won't.

TeamViewer is very buggy.

John, Very simple really. It's an indication that an existing, free product already does the same job and does it well, so no reason to try this particular offering. It just works. No specific comparisons required.

It seemed like I had to click twice on the send button before it did anything. Then I got a spinning circle for a while. After the spinning circle disappeared there was no further reaction. I restarted the program. Still says Free version. Tried the whole process again. Still nothing changed.

Felix Crevat, it is free, this giveaway should you some pro features, although i have no idea what exactly they are.

Felix Crevat, It's for One Year since it is the $59.90 plan that is for One Years: http://i.imgur.com/qf6zbNS.png

glnz, I have not tested the TeamViewer.

glnz, I've been using teamviewer for about a year and it works great. Teamviewer must be installed on any PC you want to connect to. Run the program on your PC and on the PC you wish to connect to. Then call or text that person with the code presented on your screen and they do the same. Done now you control of their PC and they can monitor what you are doing.

gerrymar,

Actually no, the installer will also let you use it as a portable app, no install required.

panda,
Like you I became very worried, ... too late
How could you uninstall the software?
As permy comment, I cannot find any trace that Ihave installed the software, noistart shortcut, no entry in registry,nioentry inthe Programs and features soI can uninstall it from there.....
Could you see the application installed so you could uninstall it?
Or how did you go about it?
And yes... goodluckto the brave (or is it "silly") and to the people and companies they will try to help

panda, you mean communications via email, noreply@aeroadmin.com?

panda, i'm just wondering how can it comunicate with aeroadmin via noreply@aeroadmin.com, noreply@aeroadmin.com is the email address.

Ridiculous. "Back door" to your computer?? That's nonsensical exaggeration. How do you think two users can connect to each other not knowing the other's address? Simple: a third party server helps them exchange that info. Standard operating procedure for software of this type.

panda, for sure this is not the only software or developer that does this, one of the reasons I haven't tried "TeamViewer". I have downloaded it, but never installed it; always that nagging question as to whether it's safe. And I just don't have the time to check it out.

George, There is a nifty little program, by Nirsoft, titled "MyUninstaller": "http://www.nirsoft.net/utils/myuninst.html". I so very rarely use it to uninstall anything, as to be never, but what I like about it is that it records a wealth of information about every program you install. All Nirsoft programs are "FREE".
The program I use to uninstall ninety plus percent of the programs installed on my computer is "Revo Uninstaller Pro": http://www.revouninstaller.com, by "VS Revo Group", usually around forty bucks, but if you subscribe to their newsletter they will eventually send you an offer for a substantial discount and usually sooner rather than later. What I like about "Revo" other than the fact it is a first class uninstaller is that I can install all my programs with "Revo"; it records everything that is placed on your system during install, including registry entries and if you should decide to uninstall just click on the "Traced" tab and click "Uninstall". After "Revo" does the initial uninstall it will look for entries placed on your system after install; it does a rather nice job of this.
I use "Revo" and "MyUninstaller" in tandem for every uninstall I do. There is a "FREE" version of "Revo" which does and outstanding job of the uninstall process, but you can't install programs with the free version.
I don't suggest spending the big bucks, up front, for "Revo Pro", you can find it at reduced prices and sometimes for "FREE" if you look around. In the meantime there is a "FREE" program titled "ZSoft Uninstaller": "http://www.zsoft.dk/index/software_details/4", that isn't anywhere as fast as "Revo Pro", but does record the entire install process.
Of course you should be able to find all of these programs at your favorite download site, mine being "Softpedia", for many reasons.
Maybe someone else knows of other programs better than the ones I mentioned here.

krypteller, all of those files and registry entries look safe to me. I believe the files are for your license and the registry entries are things like where on the screen you last had the window.

I wonder if there are any other clues to determine what panda was referring to when he posted the original warning.

(As Dave said, during the time you're running the application it's probably OK that the application's traffic gets relayed to the company's servers. I'd think that would be required to provide the remote desktop service. But we want to be 100% sure that, when you quit the program, you've severed all such connections and that nothing else remains they can use to snoop or access your PC.)

ew, You have lot to learn my friend, the e-mail address is the data gathering place. It is hard wired in all of their software and is constantly sending data in the background without our knowledge. The format as e-mail is just to make you think there is nothing wrong.

Ray Eason, Panda is correct, I confirmed the findings. The entries in the registry are read only, proprietary and encrypted.

Dave, And that third party is recording all of your activities, is that is what you want from a software?
Also, they can log into any client who uses their software without your permission or ever you will know about it.

Dave, Simple, they just keep copy of your unique ID on their server and can access your computer any time without you knowing about.
This is what is written on their web site:
" password and ID is based on hardware configuration

Once launched for the first time AeroAdmin scans local computer hardware characteristics and generates ID based on them. ID remains bound to this computer. In combination with password such approach significantly improves security. "
As you can see they do not tell you that they have the unique ID for your computer in their possession too.

Dave, I forgot to tell you that this is not:
" Standard operating procedure for software of this type." as you said.
I have remote control software that does not involve third party server and only the 2 computers are connected with encryption.
Search around to find what " Standard operating procedure for software of this type." looks like without intermediate people reading your connections.

JonE, Teamviewer is very safe, as inas safe as thepeople using it
I have, opn one occasion called Yahoo support, using anumber posted on their forum and I ended up with a chap in India offering to assist me by connecting into my computer using Teamviewer.
So far so good, even though I was not keen on that... I was at the end ofmy tethers and, support is often like that... remote access to fix an issue

Except that when preparing to allow access Teamviewer givesme a message telling me that the other party is using an unregistered version at which point I clicked that bona fide support would not use unregistered versions so these guys must be crooks ...
I had very similar experience with people using Logmein....
Both are very secure business grade applications
My only issue/reason why I am looking at other aps is that Teamviewer and Logmein are free only for private use and are quite expensive to use for business so there is an areawhere a smallbusiness cannot really afford to buy and use Teamviewer forbusiness, untilt hey have a certain volume of business to at least cover the cost

JonE, Thanks, John, :-)

krypteller, Many thanks for your kind help
I had opened the registruyy and searched for aeroadmin and it returned nothing
I eventually searched for just aero and amongthe miriad of windows aero-everything, I found some of th eentries you mention but I will not gobackand have another go
Many thanks

panda,

DNS Query(play.google.com)
DNS Query(wide-play.l.google.com)
DNS Query(sway-cdn.com)
DNS Query(auth10.aeroadmin.com)
IN,TCP - HTTPS,37.48.115.46:443,192.168.1.3,\Device\ImDisk0\AeroadminPro41-rt39dk\AeroAdmin.exe
OUT,TCP - HTTPS,192.168.1.3,37.48.115.46:443,\Device\ImDisk0\AeroadminPro41-rt39dk\AeroAdmin.exe
DNS Query(v10.vortex-win.data.microsoft.com)
DNS Query(raw.githubusercontent.com)
DNS Query(github.map.fastly.net)
DNS Query(wpad.Home)

Nothing like you said about "via noreply@aeroadmin.com"

ew, all of the communication goes to their servers and then it is forwarded to the remote computer. You need special tracing software to recreate what panda did.

matt, what special software? Tell me.
As far as i'm aware from home computer it's not possible to track software trafic that goes to server and from server to a remote computer. You need to somehow be connected to server to track that.

matt, you can track traffic from your computer to server..but not from server to anohter computer,

SOLVED.

In email field I was typing my own email id instead of noreply@aeroadmin.com

Sorry for the trouble

ComputerMan,

Mine went pro almost instantly.
Did you follow all of the steps:

1. Open SiMS window as stated in the picture; http://www.aeroadmin.com/en/profreegotd.html
2. Type in:
1) Email field: noreply@aeroadmin.com
2) Message body: PROGOTD
3) Click send button
4) Restart AeroAdmin
Give it another try!

In email field you might be typing your own email id instead of noreply@aeroadmin.com

glnz, Key Features:

Works without installation and configuration;
********>>>>>>>Connects computers behind NAT; **************<<<<<<<<<<<
Branding + access rights preconfiguration;
Built-in ticket sending system for helpdesk;
Small in size, portable;
Secure File Transfer;
Unattended access;
Remote user logoff, reboot (including in safe mode);
Total AES + RSA encryption;
3-factor authentication;
Unlimited concurrent sessions.

glnz, Hello, I love team viewer! I am able to do file transfer protocol, remote printing, VPN through a proxy server provided by team viewer when I connect as though I was locally on LAN of the computer I'm connecting to, video calls with audio over IP as well as seeing remote screen obviously! Oh yea! Wake on LAN is supported too!! My favorite part is to wake my desktop remotely from iPad teamviewer app and then connect all rolled into one. I did not pay for it. I have the free version. I am able to have as many desktops/computers on my account is I want, the only restriction is at the end of each session a dialog box pops up saying thank you for using TeamViewer fairly. The reason being is number one it's free, number two they don't want you using it for commercial business that's the only restriction. I absolutely love it and would highly recommend you go with team viewer over today's program. Hope this help! -Joe

Joe - This offering sounds pretty good, but I too find the TeamViewer (Free version), pretty hard to beat. Been using that for personal use to help family, friends and neighbors for several years, as well as for accessing my own computer remotely from an iPad Mini. It's secure and very versatile, with numerous settings available. They update it regularly, which is the mark of well-maintained software. Since I have no need to use it for commercial purposes, that limitation isn't relevant in my case.

Razibus, no.

Razibus, it's normal if you haven't restarted it after activation manip.

William W. Geertsema,

I almost didn't install because of this comment. However, after following the instructions in the "Readme File" the program registers as the PRO version and therefore, I would presume, has a different MD5 count.
Quite a fun program, although my Desktop, Laptop and Netbook are all networked, with this program I can work on one of the devices from another.
I know there are other programs that can achieve the same results, but this one was on offer and sparked my curiosity. Also, my systems are a mixture of Windows 7 and Windows 10and it works on all. Worth downloading.

MikeR, So which do we have on GOTD... Free, Pro, Business or Corporate?

pleaseexpplain, it's Pro

MikeR, fuk windows 10 users they are all DUMB

TeamViewer is not free for commercial use.

David, yes, but i don't need commercial usage.