Colin,
I have the same issues...I haven't seen a response about it yet..

Sorry everyone, spoke too soon. There are Options to the program under (Deep Scan), like files to choose to look for, and where from.
Just tried it. Apologies.

Cool_123456,
I had the same problem. I wrote to the manufacturer's tech support and they responded that once you've registered the program, it stays registered even when you install a newer giveaway version. So far, so good.

Dan,
Thx Dan

vvrjr,
https://dl.dropboxusercontent.com/u/10366431/_GOTD/iCareDataRecoveryPro79_20161029/Registratie.png

vvrjr,
I had the same issue. I had uninstalled the older version before installing this one. There was no register button. I contacted tech support and they wrote back:
"Once you do have registered with our iCare software before, you will not be asked to register again. You can easily download and install the giveaway version to recover your deleted or lost data."

Dan, no register button here either and but the installed and registered version mentions nothing about Pro. Only "iCare Data Recovery 7.9.0: Nothing like being left guessing or jumping through hoops. I'm betting it'll be the same next time too.

Robert, I have same issue, it poofs!

Karen James,
No I don't think so.
Windows should "see" the HD and give it a stationletter.
Maybe after plugging in the HD, go to configuration, System management, diskmagement and look for all the drives. And maybe assign the USB-disk.
Or read this site:
https://support.wdc.com/knowledgebase/answer.aspx?ID=137

Karen James, try it and tell us your outcome

Marek, Recovery can be even worst and messier if you do not have a full back. Example RAW recovery will recover every file and assign a name from file1 to file200000 or more. You have to be able from looking inside the file to know what was the original file name, impossible and lengthy process.
Format Recovery is useful if you have formatted a USB drive and want to retrieve the data, you can not use this on the original hard drive if you can not boot on C drive.
Deep Scan Recovery is the commandeered method, but it will take a day or 2 if you are recovering a whole drive 1TB or more.

All personal use recovery software works on sector recovery only.

Do not rely on a software to solve your mistakes, backup is your best recovery.

Dear Harris, thank you for your reply and advice. I am perfectly aware of the requirement to backup my resources and I do that on a daily basis. I have backed them up for years using images produced by Paragon’s software.
But you won’te deny that occassionally it may happen that a piece of buggy software deletes a file without your knowing about that or I make a mistake, whatsoever, and the fact, that a file was deleted is discovered much later. Such event may affect a newly downloaded file and happen before my making backup so no backup will have the file in it. (I do not use software that backups files in real time as I have not found any software reliable or "light" enough to be used without killing my processor or producing terabytes of backups. (My backup library is 3 TB, anyway...)
If the file was in my comp before last backup, I may, of course, see to my backups, but how many of them you might need if the deletion occurred long ago and no one knows, when.
And that’s when a good recovery software should come in.
If such unfortunate event occurs, I replace my disck affected by deletion with its copy to work on it, and attach the affected disc to my laptop to get files recovered. I use GetDataBack and StrongRecovery. (I tried some other software as well, but the two seem superior.) That’s true – recovery lasts long, but if a file is really badly needed, than that’s the "price" I may pay, as the recovery process does not disturby my routine computer tasks. The two applications recover files really well with their names, recovery perspective and preview, and do not procude an indefinite number of files with meaningless names (as such "meaningless" files in a reasonable number seem to be only, the so called, detached or lost files).
But I always look out for still better software as the technology develops and my software may get outdated sometime in the future and that’s why I asked my question
Thanks for your replay, again. Cheers, Andy

Hi VJ,
We've checked the registration on several machines before starting the giveaway. We run additional check whenever a user reports on an issue. This time everything works perfectly fine. Please, make sure you copy the key without additional symbols (including blank spaces). It's better to copy the key from the readme.txt file since the code is pretty long and does not fit in a sngle line of the post-installation pop-up. If the issue persists, you may try contacting the developer directly at support@icare-recovery.com

Sorry for the inconvenience.
--
Always yours,
GOTD Team

I had no problem installing it. Works great

He asked where the hell do we enter the reg code! Not how great the entry works. Where the hell do we enter the code!!!

TK,
I had the same issue. I had uninstalled the older version before installing this one. There was no register button. I contacted tech support and they wrote back:
"Once you do have registered with our iCare software before, you will not be asked to register again. You can easily download and install the giveaway version to recover your deleted or lost data."

TK, no need to implying all who've had this issue are stupid and ignoring the obvious, except you of course, but thanks for covering for the lack of thought on the developer's part to mention no register button in some circumstances. Its obvious to look for a register button and also obviously its too much to ask for the developer to mention this or at least add the 'Pro' indication to the installed version. The developers bragamony while failing to mention this anomaly in place of answering a valid question does get irritating. They'll love to hear about how you handled an 'overly aggressive' person for simply calling attention to obvious failings back at your safe space.

Ron Holder, it's Norton.

Ron Holder, reboot in safe mode with internet connection active. Download, install and register it Then reboot.
Another way: stop antivirus, download, install, active antivirus again.
Although, I always prefer the first option. Regards-

Hi abarrqa,
We've checked the registration on several machines before starting the giveaway. We run additional check whenever a user reports on an issue. This time everything works perfectly fine. Please, make sure you copy the key without additional symbols (including blank spaces). It's better to copy the key from the readme.txt file since the code is pretty long and does not fit in a sngle line of the post-installation pop-up. If the issue peersists, you may try contacting the developer directly at support@icare-recovery.com

Sorry for the inconvenience.
--
Always yours,
GOTD Team

I have also copied the key from the readme.txt, but the result is the same.
That unfortunately is useless, I also indicated to the manufacturer.

Giveaway of the Day, If it is that easy, please, show us how ro register the program - or choose among sufficient well known software for the job. Btw, the code ain't that long, an how comes, that should be an issue ? Hmm, it seems to me, this will be uninstalled by reboot. Would have love to try it though...

Taylor, it cannot recover a shredded file (as it's been definitively wiped), but it may be able to find an older version of the same file if you have not wiped all open space since you last edited the file. When you open a file, make a change and save it, the new version often does not overwrite the old one. So, there's always a chance at recovery. However, the longer it's been since your last edit, the greater the chance that something else will have overwritten the old one.

Niels,
It is not mandatory to go through Facebook; You just have to read a little more to find the other method of download.

Your unfounded allegations are reprehensible

Niels, turn off any and all antivirus and firewall, download and install again. Probably will work ok. Turn everything on again.

Rev. Al,
2 things:

1 - I've read the al little more and thart does noit explain why yoiu do not offer a direct link through the the website except for a link via Facebook. noew, I first have to send a request via email everytime I want to download because Facebook is blockesd from my network due to security and privacy issues. As stated, this was not nescessary in the past and I simply do not understand why
. Also now I cannno longer download anonimously,

2. I did download through an emailed link and requested this with 3 different email addresses and each xzip package was not the problem, (crc were ok each time) nor the antivirus and other securiy software. A little debugging learns that the gcd file is not correct. The setup.exe ran fine until it began probing "Setup.gcd".

Grandpappy, turn off any and all antivirus and firewall, download and install again. Probably will work ok. Turn everything on again.

Mario, That is POOR advice. Why do you advocate that others put their system at risk? Downloading/executing files from the internet is when you NEED your firewall and AV services. You should be ashamed.

Grandpappy, I've tried to install this on Win 10 x64, four times, and on Win7 x32 FIVE times -- three of them by copying the setup and GCD files to a DOS folder, and starting from THERE. And every single time an MS announcement pops up saying, happily, "The programme has stopped working." Well, the installation never even STARTED, ANY way. So certainly the programme is not working.

People often say to try turning off your AV -- but how, and where?? Until I know where to find that, and how to turn it off, I can't even see if THAT is the problem....

Any useful advice will be gratefully received.