The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
Support converting video to flash video flv file format .
Control audio bitrate and sample rate for flash video flv file.
Control video bitrate and video framerate for flash video flv file.
Control the flash video flv file size you want to create.
Supports batch converting
Convert avi to flash video flv directly.
Convert asf to flash video flv directly .
Convert wmv to flash video flv directly .
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
This little program patches the registry with the correct settings so that you can place a NetMeeting call to someone else using ICQ. Actually ICQ says something like "you have called your own computer". This is due to incorrect settings in the registry for ICQ. This patch should correct this. The latest version also adds Network Address Translation (NAT) support for Windows NetMeeting.
As Windows XP is here and not all the older programs can take advantage of the xp themes option (xp visual styles or xp skins), we thought that a program who can resolve with one click this problem will be very useful for you: XP Skins by CronoSoft!
XP Skins it's a Windows XP utility that help you to change the look of older windows programs with one click of the mouse: now all your programs will support xp skins (Windows XP themes).
Test Outlook as powerful helpdesk for customer enquiry to Hotels. The Add-in for the program ReplyButler helps you with the keeping and also start of the Hotel boilerplates for the helpdesk. All Hotel text phrases are compatible to a multiuser environment so that with a network all helpdesk users have the identical boilerplates and have the same DB. Test it immediately!
Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now!
ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.
ShareMail can expand ONE email account to several internal mailbox . It acts also as a local email server for intranet, very suitable for small business.
Features:
Compatible with Win9x/WinNT
Auto recv and send mail
Support alias mailbox
Email broadcasting
Support DUN
NT Service
POP3 Proxy
Refuse email spam
Log
Email backup
Firewall/Proxy support
Remote control
Inner mail exchange
Maillist support
Build with compatibility in mind; this is one IRC client that will not disappoint. Unlike other IRC clients, Conqueror Chat was designed for both the novice and seasoned veterans in mind concentrating on chatting.
Features now include:
- NickServ and Server authentication
- Support for multiple profiles under Windows® XP
- Auto ignore when flooding is detected
- Rich text type editting (no need to use color codes)
- Auto-away timer