Giveaway of the Day Forums » Installation and activation problems

1. jansSson
   Member

   Hi guys,
   As I am a newbie here I can't make out why the mindmapping software doesn't work when downloading it properly (I presume I did). I read the 'read-me file' but didn't find any reg key and now I can't get it to work. When I open up the software it prompts me for the licence key entry (?). I thought this was supposed to be free? Anybody out there who can sort me out?

   Posted 1 year ago #

2. nennepus
   Member

   Hi!
   You have to run the activate.exe that is in the zipped file...

   Posted 1 year ago #

3. jansSson
   Member

   Hi nennepus,
   Thanx for helping me out...

   Posted 1 year ago #

4. rockman48
   Member

   Hi,
   I am also experiencing problems with activating Mindmap. I have installed the program, run ACTIVATE.EXE, received the "Successfully Activated" message. But when I run the program, it asks for a serial number.

   Any suggestions?

   Posted 1 year ago #

5. BillW50
   Member

   Hi rockman48! I don't know what you did wrong, but it sounds like you ran the Setup.exe before running Activate.exe. If true, close the program and reopen and hopefully it will be gone.

   Posted 1 year ago #

6. Lee
   Moderator

   Reboot your computer and try and activate it again if when you open the application it asks for a serial.

   Posted 1 year ago # | Login to Send PM

7. rockman48
   Member

   No joy. The symtoms are the same.

   Posted 1 year ago #

8. BillW50
   Member

   Hi rockman48! I have heard some causes for this, like the firewall is blocking port 80, anti-virus, anti-spyware, etc. can cause these problems. But someone discovered another one. And that IE is accidentally set to offline mode (under File). And it doesn't matter if you are using IE or not. As it will still block activation even if you are using another browser. Hopefully some suggestion will work. Good luck!

   Posted 1 year ago #

9. rockman48
   Member

   I checked IE after looking at one of the other threads, but it is set for online.

   Port 80 is open on our firewall.

   This is the first time I have had one of the applications fail to activate properly.

   I am going to download the app again, uninstall, reinstall and activate. I will let you know...

   Posted 1 year ago #

10. BillW50
    Member

    Hi rockman48... Thanks! I have no idea why it seems to fail for some people sometimes. Are you behind a proxy?

    Posted 1 year ago #

11. rockman48
    Member

    What ever I did fixed the problem. Installed and activated.

    Thanks,

    Rockman48

    Posted 1 year ago #

12. BillW50
    Member

    Whoo-hoo! :)

    Posted 1 year ago #

13. bobed27
    Member

    Mine is still asking for a serial number.
    I reinstalled and restarted computer, still asks for serial number.
    What should I do??
    Bob

    Posted 1 year ago #

14. BillW50
    Member

    My dad called me and he had the same problem. Although in his case, he didn't run the Activation.exe file found within the ZIP file first (open don't run the ZIP). It isn't too late. You can still run it while the application is closed for another 5 hours yet.

    Posted 1 year ago #

15. bobed27
    Member

    Sorry I'm so late getting back. Had shoulder surgery. I got the program going.
    Thank you
    Bob

    Posted 1 year ago #

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