Giveaway of the Day Forums

1. 

   richy.92
   Member

   Salve, a tutti
   Circa un anno fa ho acquistato un Hard Disk esterno della Western Digital precisamente il (my Passport Ultra da 500gb), e dopo un paio di mesi non sono riuscito più ad accedervi poichè continua a segnalare password errata.
   Ho la password scritta in un foglio che ho utilizzato tantissime altre volte ma niente, non è possibile accedervi.
   Ho provato altre possibili combinazioni di password ma non c'è stato verso di riuscire ad entrare.
   Come posso procedere?
   Ho bisogno di recuperare i miei file, ma ovviamente non mi fido di mandarlo ad un centro di recupero. In che altro modo posso recuperare i file? E' possibile craccare la password o bipassarla?
   Accetto tutti i modi per recuperare i file anche quella di perderci l' hard disk.
   Potete aiutarmi?
   Grazie comunque.

   English version
   Less than 1 years, i bought an hard disk from Western Digital(My passport Ultra 500gb) and after 4 or 5 months i wasn't able to open the hard disk because still reporting "incorrect password".
   I have the password write on a piece of paper that i used lots of time but i can't access it. I tried other possibility of password but there was no way to get into the hard disk.
   How can I recover my files into the hard disk?
   Can you help me please?
   Thanks.

   Posted 8 years ago #
2. 

   ChrisS
   Administrator

   Your data is most likely gone.

   You have two problems:
   (1) the correct password is invalid, suggesting a physical problem with the drive
   (2) the drive uses hardware encryption so data recovery is pointless

   There are a couple of things that you can try if you really, really need the data:
   (1) Download and run the WD Data Lifeguard Diagnostics. Maybe it will find and fix the problem.
   (2) Reformat the drive with a quick format, setup the drive with the same password as before, run Recuva to recover data from the reformatted drive. You'll only get usable data if the new encryption is the same as the old. If the encryption is based on the password then you might get lucky. Otherwise, your empty drive will be available for use.

   Posted 8 years ago #
3. 

   richy.92
   Member

   OK, i'll try it.
   Thank you very much.
   I'll send you a massage if i'll fix the problem.

   Posted 8 years ago #
4. 

   mikiem2
   Moderator

   If you haven't gotten the files yet, a *potential* solution, assuming the drive itself didn't fail, *might* be to research the big security vulnerabilities they've found with some WD external drives. You might not be able to get your files the right way, but if the wrong way works, doing it like a hacker, may be all you need.

   Something else to check out is if WD has released new firmware for the drive -- they have for at least some of their external drives because of those vulnerabilities. If there is new firmware you'd have to check to see if that left your data intact though.

   Posted 8 years ago #

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