I'm new here and don't know if my post is proper here. I apologize if its not. I installed XYplorer to see if it would solve a right clicking problem that recently occurred. When I right click on a file in a folder, the folder closes/crashes. I thought that XYplorer might circumvent the problem, but it crashes when I attempt to right click a file. A possible cause and solution would be appreciated.......TIA.
XYplorer
(3 posts) (3 voices)-
Posted 8 years ago #
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Chris is better at this than I -- hopefully he'll provide more of an answer...
My thoughts are, that what happens when you right click something in Windows, is that you open a context menu. Windows has its own entries in those context menus, & software you install often adds to them. I'd start by trying to eliminate some of what's there in your context menus & see if the problem goes away -- there are all sorts of apps to edit context menus, & it's generally a simple affair. Doing a Google search on "edit context menu" [without quotes] gives me 36 million hits.
Posted 8 years ago # -
As Mikiem says, it's a problem with your context menu system. The problem isn't with the File Explorer, it's with Windows Explorer which is an integral part of the OS.
When did the problem start? Was if after you ran a "registry cleaner"? If so, add those entries back and see if the problem goes away.
Otherwise, read this article (may or may not be for your version of Windows but the solution is still the same)-> Windows 7: Right click causes explorer crash fix and you'll find a number of recommendations.
I recommend that you download Autoruns, which is mentioned in the above post. With it, you can simply disable the entry rather than deleting the registry key. Note that you should make sure the option to "Hide Microsoft and Windows Entries" is checked since the issue is almost always with 3rd party software. The entries you want to evaluate will be found on the "Explorer" tab.
Edit: Set a System Restore Point before mucking around with the registry. It wouldn't hurt to also make a system backup.
Posted 8 years ago #
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