Giveaway of the Day Forums

1. 

   danm
   Member

   Problem details:
   Problem signature:
   Problem Event Name: APPCRASH
   Application Name: setup.exe_Auslogics Disk Defrag Professional
   Application Version: 4.6.0.0
   Application Timestamp: 525a5794
   Fault Module Name: StackHash_bf2f
   Fault Module Version: 0.0.0.0
   Fault Module Timestamp: 00000000
   Exception Code: c000041d
   Exception Offset: 777811f1
   OS Version: 6.1.7601.2.1.0.256.48
   Locale ID: 1033
   Additional Information 1: bf2f
   Additional Information 2: bf2fad4f846e226167d9682fa24bb27c
   Additional Information 3: eda9
   Additional Information 4: eda91533b922338153a41c7d8cb2825c

   Read our privacy statement online:
   http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

   If the online privacy statement is not available, please read our privacy statement offline:
   C:\Windows\system32\en-US\erofflps.txt

   Posted 8 years ago #
2. 

   mikiem2
   Moderator

   Try turning off or disabling your security software -- depending on what security software you have that may mean booting into Safe Mode with networking -- or try the download from the developers site.

   Posted 8 years ago #
3. 

   danm
   Member

   Disabling firewall and anti-virus protection did not help. I still got the message that the installation failed.

   Posted 8 years ago #
4. 

   mikiem2
   Moderator

   There's a chance that the trial download from the developers site might still work this morning if you got your key yesterday.

   For future GOTD offers, you can also check the other threads in the forum for hints & tips regarding the different brands of security software, but judging from the posted comments, Safe Mode with networking just about always works.

   Posted 8 years ago #
5. 

   danm
   Member

   Thanks for the pointer. I had received the key the day of the giveaway but the setup.exe told me the giveaway period for the software was over so I guess I'm SOL.

   Posted 8 years ago #
6. 

   krypteller
   Member

   You can activate the trial with the key of the giveaway of October 2.

   Posted 8 years ago #

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