Giveaway of the Day Forums » Installation and activation problems

Can't install Xilisoft Video Converter

(6 posts)

  1. AxCut
    Member

    Everytime I run setup.exe I get a pop-up vindows saying that xilisoft video converter is already running and to press 'ok' to exit it. Pressing 'ok' only brings the po-up window again and Xilisoft Video Converter is not even installed it. I tried rebooting, I checked all my running processes and there is nothing Xilisoft-like.

    Any ideas?

    Posted 5 months ago #
  2. AxCut
    Member

    I found what is wrong. If I close the Windows explorer that is called Xilisoft... then it al works fine. Weird.

    Posted 5 months ago #
  3. ericwu
    Member

    Hi Axcut, i have same problem to install Xilisoft Video Converter in my computer.
    Can u tell me how to fix the problem?
    Where can i found the Windows explorer which call Xilisoft?
    Thanks, and have a nice day!!

    Posted 5 months ago #
  4. ericwu
    Member

    Oh!!! I know the reason, cause i put the setup file in a folder which name "Xilisoft Video Converter", after i rename the folder to other name, that's ok!!!
    Anyways, thank Bros AxCut!!

    Posted 5 months ago #
  5. AxCut
    Member

    Sorry ericwu,

    Yes, you are right, it was the window named 'Xilisoft Video Converter' that was causing the problem. I wrote 'Xilisoft ....' because I was using Ashampoo Uninstaller Platinum and yesterday I started using the Uninstaller's 'save files'. I didn't realize that this change would make the 'before' and 'after' comparison files run really really slow.

    It was getting close to midnight and I was afraid to run out of time, so I wrote a quick message. I was certain that I was the only person that mentioned this problem because I found nothing about it on the Forums. The message was intended mostly to let people know that I needed no further assistance.

    Again, I hope you'll forgive me for not following this thread through to the end. I'll be more careful the next time (if it ever happens)

    AxCut

    Posted 5 months ago #
  6. ericwu
    Member

    Thx, AxCut!!

    Posted 5 months ago #

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