http://www.stuff.co.nz/technology/digital-living/5173478/4800-Aussie-sites-evaporate-after-hack
(How not to do a Backup)
"If these clients of Distribute.IT had no other backup other than what was at Distribute.IT, they would then have to rebuild their site - from scratch," he said.
"From the Distribute.IT blog post, it appears that they have lost all of the content for these web sites and any associated backups that Distribute.IT kept."
I think I'm in shock ... I have lost everything .... I couldnt possibly replicate all those years of work again ... my whole lifes work is gone down the drain," wrote one.
Customers hit the Whirlpool forums to complain that Distribute.IT had not adequately responded with information about the break-in and that the hack "has probably killed my business".