hello, penneddragon...

i received the same error message after install on one of my computers...
it was caused by my installation...

did you have an older version of Starburn & install over it instead of uninstall-reinstall?...

we were supposed to uninstall any older version, then install the new version...
naturally, i installed over the old version instead... :/

the computer with the proper uninstall-reinstall is fine...

the install over without uninstall has bits of both programs...
EX: it shows Starburn, Starburn (Limited), and Starburn (Total)...
one gives the error message (Starburn) & has the old icons (look at the difference under Starport)...
you'll also notice both the old & new version numbers, depending on which one you start...

irritating, yes...but also my fault...and the program still works...

I used Starburn for the first time tonight. It gave me an error message to the effect this license type is no longer supported. Contact Starburn. It tried to call home to update, but I blocked it. Then I turned off automatic updates. It works in spite of the message, but I would like to turn the message off. Has anyone else gotten this error?

@haalam, that is correct. A DVD without CSS protection doesn't have anything to decrypt.

Maybe it is just me and these old eyes, but from what I can see in your results log, the DVD that you are trying to decrypt does not need to be because it is has no CSS protection. Maybe that is why you get the "grabbing error" result? Decrypt is for CSS Protected DVDs only I would think?

Nevermind I redownloaded the program and tried DVD Decrypt agian and it worked.
Yay!
Thank you for all the help.

I checked my DVD drive on my PC and it is supported by Starburn, its a sony DRU-810A, and it does detect the dvd. Is it possible its just the program?

I installed Starburn on my pc, not my laptop I talked aboout earlier, a few minutes ago and tried DVD Decrypt in Starburn and this is what the log showed:

22:05:15 : Grabbing CD/DVD/Blu-Ray/HD-DVD
22:05:15 : Destination device: HL-DT-ST DVD+-RW GSA-T21N
22:05:15 : Started
22:05:15 : Setting maximum supported CD/DVD/Blu-Ray/HD-DVD speeds...
22:05:15 : Speed successfully set
22:05:15 : Try to check is DVD CSS protected...
22:05:15 : DVD have no CSS protection.
22:05:16 : Grabbing error!

That's the problem I keep getting.

If you need to work out what sort of DVD drive is in your DELL laptop

Download InfoTool.zip from http://www.nero.com/ena/downloads-infotools.html

When you open and run the program - in the top right hand corner of the screen the name/type of your drive in the laptop will be displayed. Make a note of this name.

Then if you go to the starburn webpage - there is a link to a PDF document:
http://rocketdivision.com/info/StarBurn_SupportedHardware.pdf

which lists all of the CD and DVD drives that StarBurn works with. (It won't work with all drives - because most drives behave differently and have to be treated each as a special case).

If the drive detects ok, and it is also on the supported list - it's something else (back to the drawing board).

bOngdiggy.. go to start, control panel, system, hardware tab, click device manager, and that will give you a list of what you do have. Click the + sign where it says DVD/CD-Rom Drives and then you will know.

I'm not sure what the ROM drive is.
Right now I'm using a laptop. A Dell Inspiron.

hi, b0ngdiggy...

some of my dvd's will only play in the DVD-RW drive ( mine is a Lite-On ), & not in the DVD-ROM drive ( Samsung )...

some of the boxes actually say they will only play in DVD-RW drives, some don't...

when i tried the DVD Decrypter in StarBurn, i got an error with the dvd in the ROM drive, but the RW drive worked fine with the dvd i tried...

it wouldn't play in the ROM drive, either...

if you have two drives, did you try them both?...

sorry for the dumb question...i'm so used to using the ROM drive for everything that when the dvd's started working that way, i thought my ROM drive had died...

First of all, thank you for the StarBurn(rerun). I really needed this program after the mishap I had a few weeks ago with this same program.

I just have a quick question.
When I used DVD Decrypt on Starburn that was released today, the grabbing log reported "Grabbing error!".

So what happened? I'm not sure if its the program or my computer.
Also, does anyone else have this problem?

StarBurn has Windows 2000 SP4 (and up) as a requirement to run. Unfortunately, Windows Me is not capable of running the program (as you have discovered).

As Windows Me is very old - and definitely from the previous generation of Windows versions - there will sometimes be no chance of getting the software working if they list Windows 2000, XP or Vista as being minimum requirements.

I'm getting a message that says {Runtime Error (at -1:0): Cannot Import dll:C:\WINDOWS\TEMP\is-S51KF.tmp\BrowserStartPage.dll.} Then it brings up an Internet window that says how I should tell other people about this. I've tried to re-download the file but it just changes the is- part to a different number. (I'm running win ME) This is my first time ever trying any of these (I only found it a week ago) and it's not looking very promising for me...any suggestions? I really wanted to try this one

bummer, so much for a simple fix- I thought that was a registry key, sorry.

Does this fix it?

http://www.giveawayoftheday.com/forums/topic/808

When I try to run setup.exe on Windows 2000, I get a popup explaining "Fatal error. Key is invalid." So setup can't continue...

The emulator is usually software that emulates (acts like) hardware.

Windows treats the emulator (software) as a physical DVD disk drive. When you mount (or load) a suitable file (such as an ISO file) into the emulator - Windows thinks you have inserted an actual DVD or CD Disc into your (virtual) DVD drive.

The main benefit is convenience and speed (HDDs run a lot faster than DVDs).

google Daemon Tools or alcohol 52%- the first IMHO is best, but..

sort of like a ram disk, if you remember those, only instead of read-write memory it uses the 'image' (iso or any of several other formats from nero, ultraiso, poweriso, etc.) of a CD or DVD to make your system think it has another optical drive with that disc in it.

I'm not sure I understand what you're saying Fred. Could you put it in other words or explain it differently?

It´s a software that emulates a DVD drive. If you make an Image of an CD/DVD you can mount it with this emulator and use it like the original CD.
Nice option for games on a Laptop or if you just want to save your CDs from scratches. But most games don´t play with an emulator installed / active.

I'm hoping to see the answer to your question. I was wondering the same thing. I opted out of installing the emulator because I had no clue what it was. If I need it.....I'd like to re-do my install before the time limit is up.

Not really a problem just a question, but this seemed like the correct forum.

I'm in the middle (close to the start) of the install process and one of the options is

Install StarPort DVD-ROM Emulator

Can someone explain what this is, or would it affect anything else, or is it just a program which I would then need to run to have it do anything?

Thanks.

What is wrong with the shortcut? It appears fairly standard to me.

The problem seems to be with the shortcut only.

All service packs installed?

Installed StarBurn and each time I try to start the program an error message says 'StarBurn.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.' I uninstalled and reinstalled the application but still get the error. Also I reboot after installation. My operating system is Windows 2000 Professional. Thanks for your help.